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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
65 Surveys

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Found Eric Moon through a different listing we were looking at, the house he was selling wasn't the best fit for us but he took us on as clients and I couldn't be happier with his dedication, service and knowledge. I would definitely recommend him to anyone.”

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The Taylor Moon Group has been an influential pair in our house buying adventures. Eric and Alicia have always been available for questions and very relatable in dealing with problems during the process. We would definitely hire TMG again when the time is right to enact another real estate transaction.”

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Eric helped us find our home 3 years ago and we were so happy with him that we didn't even consider another realtor for a second. We had an job opportunity come up and he was the first call I made to get his take on the area we were interested in and get an honest, impartial take on if it might be a good fit for us. We couldn't be happier with Eric Moon and Alicia Taylor. They were both were involved in all aspects and it was great to have two pairs of eyes on things, especially when it came to walk throughs and working through any deltas that came up.”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Eric helped us find our home 3 years ago and we were so happy with him that we didn't even consider another realtor for a second. We had an job opportunity come up and he was the first call I made to get his take on the new area we were interested in and get an honest, impartial take on if it might be a good fit for us. Eric and Alicia were patient, extremely knowledgeable, and kept things light hearted which helps as the pace of buy/sell can be very stressful. Lastly, they will guide you through any deltas that come up as you buy or sell.”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Alicia and Eric make a wonderful team! They are professional and efficient. The process was smooth and I am very happy.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Alicia Taylor and Eric Moon are the BEST! They went above and beyond at every corner for me. Every call and email were answered immediately. They made the process simple and easy to understand, and I appreciate their professionalism and expertise. I could not have done this without them!”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“When buying a home, you need someone who is patient, reliable, knowledgeable, relatable and an advocate for you and your family needs. Eric Moon exceeded our expectations and made buying a home as seamless as possible. Eric Moon has definitely made a lasting impression and we will sing his praises to all who will listen.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
4.29/5
Start FullStart FullStart FullStart FullStar Quarter
Competency
3.75/5
Knowledge
3.75/5
Communication
5/5
Experience
4.65/5

“I met Eric Moon by chance when he had an open house in the same neighborhood. Even thou it was late, Eric and Alicia took the time to come over and advised what needed to be done to the house to go in the market. Eric was helpful in other ways and it was from his experience and advise that the repairs were made in the house and it sold. I have no regrets in using Eric and I would use him again if I sell my current location.”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We have been working with Eric for over two years and with Alicia since last year and they have been great to work with. My husband and I were purchasing our first home and we were very indecisive. Eric was very patient and never tried to rush us into a purchase. As first time homebuyers we had very little knowledge of the process and they always took the time to explain anything we did not understand. Now, even after closing they are both going above and beyond to help us mediate issues with our builder. Great team!”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.95/5
Rate based on 65 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience