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Client Experience Ratings

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79 Surveys

Surveyed on Apr 12, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed on Mar 17, 2024
Represented the Seller
4.96/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.85/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vicki Bird is the best! We are thankful that she came at the right time when we needed someone to sell this house. Something happened to our previous person and listing so Vicki came in to help and made it happen as quickly as possible. She knew time is valuable for everyone. She went out of her way to work with us and touched up with our home beautifully for the showing. She was in constant communication with us bc we live out of state. We are so glad that the process went very quick this time. Vicki knows the market and consumers. We apprecite her and would recommend her to anyone. She's professional, reliable, communicative, trust worthy, and we are happy working with Vicki. Thank you Vicki and may God bless you!”

Surveyed on Mar 02, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vicki is amazing, she is always available to answer questions and provide insight. She was extremely patient and encouraging throughout this process. Even when I was ready to give up multiple times she kept pushing me not to throw in the towel. She believed it would happen when I didnt and I needed that. Vicki is truly one of a kind and I am so glad I had her as my support during this process.”

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vicki is a very special person. She is not only a business professional, she is a life long friend. I would recommend Vicki to anyone looking to buy or sell a home. You couldn't ask for anyone better who takes your interest to heart.”

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vicki Bird is awesome..She went above and beyond...Vicki catered to me..Answered every call and made plenty calls on my behalf...Actually I would have not made it through the finance part if it wasn't for her..My anxiety level was extremely high and she comfort me..I appreciate Vicki to the fullest!!!!! Thanks”

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vicki was proactive and provided excellent level of communication during every aspect of the home sale and closing. She went far and above what an agent is required to do.”

Surveyed 8 months ago
Represented the Seller
4.98/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.90/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had a great experience when Vicki sold us our house originally and knew she was the perfect person to sale it for us. She staged the house perfectly for a quick sale and then closed the deal quickly with no stress for us. Great job Vicki!!”

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vicki is a phenomenal person. She did an excellent job and we will continue to stay in contact with her and recommend her to our friends and family. She kept us up to date on everything and helped explain everything on the way too. She was quick and responsive and was always available. She's amazing! She was professional and very friendly. She helped with asking questions we hadn't though of and made our home purchase journey a breeze”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I had a great experience with Vicki Bird of Gary Greene-Katy throughout the entire process of selling my home. I really appreciated her responsiveness and good communication. It was a pleasure to work with the Gary Greene Staff as well. My home was sold right in time for my new home's closing. Thanks to Vicki, I was able to close on my new home on time. Besides having an outstanding realtor, I made a new friend for life! It would be a pleasure to recommend her and her staff for any home-buying or selling needs you might have!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vicki is truly amazing. She educated me throughout the entire process and also provided reading material so I could better understand. I had no idea about this process until I connected with her. Vicki was concerned about the well being of my entire family during this process. She took great care of us and showed compassion and more. She gave updates on my property without me even asking. I would recommend her to my entire family as a realtor and I will be using her again for my next purchase. She made sure I was satisfied. I couldn't have done this without her, seriously she's everything. Thank you Vicki. Vicki did not play around she was on it from start to finish and even beyond that. Amazing characteristics. Staff was very welcoming and friendly. Beyond exceptional. ”

Surveyed 1 year ago
Represented the Buyer
4.90/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.60/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I couldn't be more pleased with my outcome with Vicki Bird as my agent! After watching the market for 2 years and actively seeking a place to call home this year – I had been either ignored or coerced by other agents; so, I was hesitant to proceed. (After active participation in the volatile housing market for six months, I was about to leave it – and my dream behind.) But I desperately wanted my own space to call home, and Vicki truly listened. In addition to being personable, resourceful, and honest, she is a client advocate and true professional with a distinguishable work ethic – with a heart of gold for military service veterans. She hit the ground running, and I'm finally home! That said, I would unequivocally recommend Vicki Bird as your next real estate agent. If it can be done, Vicki Bird can do it! It took less than a week (from our introduction to my purchase contract). Vicki promptly arranged a meeting with a reputable builder (in a then, low-inventory market), which resulted in a contract – and then a home purchase. ”

Surveyed 1 year ago
Represented the Buyer
4.85/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4.40/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I recently purchased my forever home (and my first home) in Katy, and Vicki Bird helped me made it possible. Although I did not have any previous knowledge or references of Vicki Bird, she was assigned to me by my Mortgage Lender. They couldn't have made a better choice! I feel Vicki was Heaven-sent to me, as she was with me every step of the way in the home-buying process. From the Open Houses, to putting initial offers, to negotiating with the Seller on my behalf, to closing day, Vicki explained the whole process to me in simple tems I could understand, provided me with the resources and knowledge necessary to make informed decisions, and always looked after my best interest in this daunting process. Vicki was not only knowledgeable about the house market, professional, and on top of her game, but most importantly, Vicki was very personable, accomodating to my crazy work schedule, ALWAYS available to me, and maintained timely and open communications at all times. Vicki was a vital piece in my home buying journey, I couldn't have asked for a better Real Estate Agent. Thank you Vicki! I'm forever grateful ”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vicki was absolutely tremendous to work with!! She made the entire sale smooth sailing and even arranged for a plumber to come out and make a repair that was needed prior to closing. We cannot thank Vicki enough for everything she did to make this a quick, painless process! We found Vicki through some research into who sold the most homes in this particular subsection of Veranda and she clearly was number one for a reason!! We really enjoyed working with Vicki and would absolutely work with her again in the future. ”

Overall Rating
4.92/5
Rate based on 79 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience