Client Experience Ratings
“Trena Thomas was our cheerleader. It was hard for us to sell the house where we raised our kids and lived for 26 years. She was on our side and always made us feel good. We called her for comfort and she always delivered. Always available, always ready to help. She felt like a friend.”
“Trena was amazing throughout our entire home buying process! She is knowledgeable, honest and kind. We could not have bought our beautiful home without her. She really went above and beyond for us from the months of searching, to ensuring we had an efficient close. I will recommend her to any friends or family members who are in the market of buying or selling their home. ”
“Trena Thomas is very knowledgeable about every step of the process. Easy to communicate with and always answers the phone or calls right back. Trena handled everything from contract to closing as if I was her top priority no matter what time of day I had a question. She was there for us when we needed her to be. She makes you feel like family. We won’t use anyone else but Trena for our next home purchase. ”
“We met Trena at a house she had listed. She came out immediately after our call to let us in, which was impressive. She listened to our very specific needs and had some really good feedback about schools, area dynamics, etc. She followed up with lists of possible houses and kept us in the loop with new listings. When we were available to see homes (we live out of state), she made time to take us around. We went through several different areas of Houston and changes of mind, but she kept at it. We finally found a house...a Fannie Mae house, which meant a whole new level of paperwork and government stuff. She was on the eve of a long vacation and stayed up all night to get the paperwork done for us. Even from the opposite side of the world, she kept in touch as everything went through the title company. A truly dedicated realtor!”
“It was the luck of the draw, we were driving past a house and wanted to see the inside so we called the number on the sign. Trena came to show us the house. Trena did an AMAZING job for us! She went above an beyond our expectations! We will recommend her to everyone we know. I am certain that our home purchase would not have gone nearly as well as it did if Trena hadn't been our agent! Trena was on top of everything involving our home purchase from delivering the earnest money deposit to doing jobs that our Mortgage Broker should have been handling. Trena was a critical part of our home purchase! ”
“My experience selling my home in Pasadena was made much easier when I decided to use Trena Thomas. She was very easy to work with. Selling a home can be very frustrating and confusing but Trena took all that away with her professionalism. She was very knowledgeable and pleasant to work with. Trena was able to get me more than I had expected to get. I will be using Trena again to purchase our new home. ”
“I purchased my first home with Trena's help and I couldn’t have been happier with the job she did. Throughout the entire process she was professional, knowledgeable, and trustworthy. She took my lack of real estate knowledge in stride and answered every question I had. She was always available and there were many times we toured potential homes less than a day from when I first saw the listing. In such a competitive market this kind of availability was crucial. Once I was ready to make an offer, Trena was invaluable in helping me prepare. She kept in constant communication with the selling agent and provided critical advice to help me make an offer. With her help, I managed to close on a beautiful house that I love. I would use Trena and Gary Greene - Bay Area again in a heartbeat! ”
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