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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
23 Surveys

Glenledi Drive

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Confidence, and peace of mind during the initial process through closing. It was a pleasure working with Tom.”

Raven South Drive

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“He was very helpful since the beginning to the end of the process. He answered or investigated all my question everytime.”

Woodford Hollow Lane

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tom was fantastic in helping us sell our house. He went above and beyond to help get our house ready and his communication was above expectations. Couldn t ask for a better experience selling our home.”

Legacy Park Way

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tom was a no nonsense realtor who for us was very straight forward and always there for our purchase process. ”

Normont Drive

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Thomas was an amazing agent for us. He always went above and beyond to get things done on time and we actually sold our house above our list price. He s an excellent communicator and made sure we were well informed and comfortable in every step of this process. Highly recommend Thomas Rankin for your home buying selling needs.”

Lemur Lane

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tom was very professional and knows the market My house sold for top dollar and sold very fast ”

Normont Drive

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tom goes above and beyond with giving his time and professional opinion on purchasing a house. He was great to work with when buying our first home. He made the process seamless. I would highly recommend him ”

Auburn Valley Lane

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tom patiently educated us throughout the process as first time sellers. First class communication from first meeting to close. Tom developed a beautiful listing with professional photos. We collaborated on a market relevant asking price, had 10 tours in the first weekend and received 3 offers at or above ask. We required flexibility on move out and Tom facilitated a lease back to enable a smooth transition. I would recommend Tom to friends and coworkers. Our experience could not be improved upon. Thank you Tom.”

Groveton Ridge Lane

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tom did a great job for us We were moving from a different state and relied on his experience to pick out a great neighborhood and help us make informed decisions when we couldn t personally be there. Will definitely use again if needed ”

Soft Breeze Drive

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tom did a great job of getting us a great price for our home. It sold quickly and we got more than we were asking. He was very professional and we felt we could really trust him to get us the best deal. I would highly recommend him.”

Spanish River Lane

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tom did a great job getting us the home of our dreams There were 10 offers on the house and our offer was accepted even though it was much less than other offers His communication was top notch. Tom talked us to through every scenario for each part of the process and helped us to make decisions for offer price, inspection requests and appraisal waiver contingency. His knowledge of each part of the transaction had us ahead of the sellers every step of the way Smooth closing. I would highly recommend him to anyone looking too buy or sell in the Houston area.”

Keystone Bend Lane

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I highly recommend Tom to anyone looking to buy or sell a home. He was incredibly responsive, knowledgeable, and professional throughout the entire process. I was immediately impressed by his warm personality and genuine interest in helping me find the best possible outcome. Tom took the time to understand my needs and goals. When it came time to negotiate the sale of my home, Tom was a fierce advocate for me. He was able to get me a great price, and he made sure that the entire process went smoothly. He even went up on my roof to fix a shingle for me. I would not have been able to sell my home as quickly or as easily as I did without Tom s help. He is a top-notch realtor who knows his stuff, and I would not hesitate to recommend him to anyone. ”

Ridgebury Circle

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tom Rankin was an absolute pleasure to work with. He is incredibly knowledgeable about the real estate market in Houston, and he took the time to understand our needs and goals. He was always available to answer our questions and provide us with advice, and he went above and beyond to help us find the perfect home for our family. Here are some specific examples of Tom s helpfulness: He was able to quickly identify the neighborhoods that met our criteria and schedule showings for us. He pointed out important details about each property that we might have missed, such as potential repairs or renovations that would be needed. He negotiated on our behalf to get us the best possible price on our home. He was available to answer our questions at all hours of the day and night. We would highly recommend Tom Rankin to anyone looking to buy or sell a home in Houston. He is a true professional who is dedicated to helping his clients achieve their goals.”

Destrehan Drive

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tom was extremely responsive and ensured we were in the loop during the entire process. We got a great deal and couldn t recommend Tom more ”

Drew Street

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tom made it smooth and easy ”

Overall Rating
4.99/5
Rate based on 23 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience