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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
14 Surveys

Surveyed on Apr 11, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed on Mar 24, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed on Mar 03, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She worked with us very well as our needs and budget would change during this process. We looked at many houses in Two counties that fit our criteria. She was able to identify possible needs with the different houses and advise if restoration was in our best interest, in the end we found the best house that closely matched what we wanted.”

Surveyed 3 months ago
Represented the Buyer
4.86/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.45/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Theresa was helpful and communicative during the browsing and eventually buying process! It took a while for our former house to sell but she kept in contact with me and also regularly sent listings that matched my requirement. For some reason the house we eventually bought didn't initially show up in the MLS report so it was a off chance that we were able to see it. Theresa helped with our offer and even when we had a brief post-ponement in closing that I was stressed about. She has been great to work with!”

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 10 months ago
Represented the Buyer
4.33/5
Start FullStart FullStart FullStart FullStar Quarter
Competency
3.55/5
Knowledge
3.75/5
Communication
5/5
Experience
5/5

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Wouldn't use anyone else but Theresa. Highly recommend her. Very professional and attentive!! Theresa was exceptional at dialing in on exactly what we're looking for and we were able to find the perfect house the first day out!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We are new to Texas, so we were having a difficult time selecting an agent. Our niece and nephew live in Conroe so we asked if they knew anyone we could work with, they recommended Theresa Burkham. Theresa did an excellent job in assisting us in finding our new home. She was easy to talk to, she was very easy to understand and always open to questions, she has a great personality, she is very patient, and she went above and beyond more than once to ensure we found the home that was right for us. We will recommend Theresa to friends and family looking for an agent without question. Theresa is an excellent agent; we could not have asked for a better person to work with. Theresa is the best. I know if anything comes up related to our new home, I can call Theresa and she will do everything she can to help us get answers to our questions.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Exceptional real estate agent/broker. She was extremely attentive and was usually two steps ahead of what I needed to get completed throughout the entire process. Very knowledgeable and attentive to our needs. Theresa Burkham was always available to take my phone call or returned the call immediately when time permitted and was very quick to discuss and discover the answers to pending questions throughout the process. Additionally, Theresa Burkham presented the product on numerous occasions but did not push any sales agenda. This was important in the purchasing process. Theresa Burkham was patient throughout the entire viewing and selection process. This made the difference to me personally.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Threasa was wonderful to work with, she listened to our desires for our new home and found us the home that exceeded our expectations. She was there to help us through the entire process of the purchase on our home. She made herself available to us day or night. Threasa was also able to share with us her knowledge of the area we moved to, giving us referrals for shopping and other lifestyle activities. We could not have asked for more in a realtor. Threasa was very professional, however, made the process very comfortable for us. We had not purchased a house in 21 years, so we were lost in the process. Threasa was there for direction, always willing to go above and beyond to make the process as stress free as possible. We had some issues come up with the mortage and title company the week before closing due to an unexpected national holiday. Threasa was there to do whatever she could to facilitate a smooth closing process.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have been through the house buying process a few times previously, but moving from one state to another is extremely stressful. Theresa was able to help guide me through the process and keep sane as we ran into multiple hurdles on the journey. Her calm demeanor, positive attitude and knowledge of the area went a long way in helping me continue on with the process.”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I would highly recommend Theresa to family and friends she is awesome and so friendly and a pleasure to work with.”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Theresa went out of her way to make sure I found exactly what I was looking for I would recommend her to my family and friends.”

Overall Rating
4.94/5
Rate based on 14 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.86 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience