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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
44 Surveys

Tanglewood DR

Surveyed on Apr 01, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan did a great job at learning my likes and dislikes and really implemented that into our walkthroughs. We viewed quite a few homes and I never felt pressured by her to try and make a quick sale. She was helpful at helping me hone in on exactly what I was looking for. ”

Susan Love
Thoroughly enjoyed working with you and getting to know you! I am so happy we found the perfect home for you, Destin! Once you put your personal touches to it, you'll truly have a wonderful place to call home for a long, long time

Temple ST

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She s the best Always available responsive regardless of what day it is, extremely knowledgeable, and will bend over backwards to close a deal. She genuinely cares so much to make you happy. I couldn t ask for a better realtor ”

Susan Love
Thank you for your very kind comments, Blake! Very happy I was able to help you find the rental that fit your needs and I'm looking forward to helping you become a homeowner next year!!

Utah ST

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was amazing in helping us with every step, she really went above and beyond for us. We couldn t be more grateful to have had her as our realtor. She helped us secure our dream home ”

Susan Love
Thank you, Stan, for that wonderful review. It was such a joy helping you and your beautiful family find and secure your dream home!

Park Green WAY

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is a very personable and attentive realtor who loves helping her clients succeed. She listened to my wants and needs in a home, scouted for listings that fit my needs, and lined up tours instantly, many on the same day following my erratic work schedule During closing Susan was stellar, and got everything lined up in time to close by the end of the month. I doubt that I would have found another realtor both as willing and capable of getting me through the home buying process given my schedule and experience. Thank you, Susan ”

Coldstream DR

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan really went above and beyond for us. She provided expert-level guidance and helped us get under contract at full ask quickly. Susan is an excellent realtor and I would absolutely recommend her. ”

Susan Love
Thank you so much, Brad. So happy I was able to help you and your siblings sell the family home. I know it was a very bittersweet time but very happy we sold it quickly and for list price.

Coldstream DR

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She did a great job for us - would definitely recommend her to anyone ”

Susan Love
Thank you for putting your confidence in me to sell your beautiful home with a pool. You had put so much TLC into your home of 31 years it was such a pleasure to sell it and I'm so glad I was able to get you top dollar!

Summer Pass DR

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She was there for every step of the way of the process, and she never tried to push a sale or anything. She understood what I wanted and needed, and she also brought things to my attention that I wouldn t have known or noticed. She s very knowledgeable and also very friendly and warm. It made the process less stressful knowing I had her by my side. ”

Susan Love
I'm so happy you chose me to be by your side and help you as you purchased your first home! Can't wait to see it once you're all settled in :)

Coldstream DR

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Went beyond expectations Will use again on any sales I will have in the future ”

Susan Love
Thank you, Glynn and Lisa!! I'm so glad I was able to bring you a fast and smooth sale on your dear mother's home. Looking forward to our future transactions!

7th ST

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“All good ”

Shore Acres Boulevard

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

7th ST

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Woo hoo Susan went above and beyond our expectations to make this selling experience remarkably fast ”

Tabor Street

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was so very helpful in finding us something in our budget and also communicating with the other realtor team in the process. She stood up for us and was very communicative to us every step of the way The whole process was easy, quick, and painless I will be recommending her to everyone ”

Susan Love
Thank you so much! Loved working with you and Emily - y'all were also very communicative and we made a great team in finding the perfect home. Look forward to our future transactions together!!

Hiawatha Street

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan goes above and beyond for her clients. She is extremely on top of her job, I never realized if she had other clients or not. She gave great advise, worked tirelessly, and got us an amazing sale. 10 10, can t ask for better.”

Susan Love
Thank you, Cole! Yes, I want everyone to feel as if they are my only client! Glad I achieved that. I take every transaction very seriously and do all that I can to make it a smooth process I care very much for my clients! It was wonderful doing our second real estate transaction together, and I look forward to more in the future!

Laura Leigh Lane

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is very kind, honest, responsive, she explains stuff, very professional and I enjoyed working with her in finding me my first time buyer new home. Her service was very excelente. Can t wait to work with her again on my second purchase. ”

Susan Love
Super happy for you, Dexter! Thank you for choosing me over other agents... you're a great person and joy to be around! Looking forward to seeing your new kitchen vision come to life and to our future business together. Congratulations again!

Egypt Drive

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As a first time home buyer, Susan educated me throughout every step of the home buying process and she was always available to address any questions or concerns that I had. Susan was very patient and committed to helping me find the perfect home. She is highly knowledgeable of the real estate market and provided great recommendations on how to make a competitive offer. Susan was a fantastic realtor and I would highly recommend her to anyone looking to buy or sell a home. Thank you so much for all of your help and support. ”

Susan Love
Awww, thank you so much and the pleasure was all mine! I'm so glad I was a great source of education, advice and support... that was the goal! I couldn't be happier about the home you chose; it's perfect for beginning your life as a homeowner and it's so updated and cool! Looking forward to seeing you and Kem soon - love that we're almost neighbors, too!
Overall Rating
5/5
Rate based on 44 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience