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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
201 Surveys

24th ST

Surveyed on Mar 12, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Shelly Mattingly-Arnold
Thanks Gage!!

Lakeway DR

Surveyed on Mar 10, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shelly was very responsive and knowledgeable She made the home search and buying process as easy as it could be. We are very grateful for her and so happy in our new home ”

Shelly Mattingly-Arnold
Such a pleasure to work with you and Kit. Thank you for choosing me.

Hadley Springs LN

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lynn LN

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Beech DR

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Shadowbend AVE

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shelly is absolutely amazing She was highly recommended to us, and I highly recommend her to everyone looking for a realtor. Shes extremely knowledgeable of the areas she services, she answered all of our questions throughly and was quick to spot any concerns with homes we were looking at. You need her as your agent ”

Limestone Circle

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

38th Street

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Awesome experience ”

Avenue C

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shelly and her staff were so helpful and professional they made selling the house easy Thank you Shelly ”

Patterson Lane

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shelly is a delight to work with Buying and selling a home is very stressful but Shelly and her staff puts you at ease I enjoyed the time we spent together and laughing Without her walking me through this difficult decision and change in my life I don t believe I would be this confident in the next phase of my life ”

Dahlstrom Road

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Avenue C

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shelly and her team are outstanding in every way We re so happy to have found her ”

DEER HOLLOW DRIVE

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shelly had our home under contract in under seven days at the price point we wanted Very easy to deal with and helped secure our next home ”

Shelly Mattingly-Arnold
It was such a pleasure to work with you both.

Pink Stone Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Overland Trail

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This has been the best experience I’ve ever had buying and selling properties. I will definitely use and recommend True Grit Realty to everyone I know.”

Shelly Mattingly-Arnold
Thank you so much for allowing us to be your realtors for life!
Overall Rating
4.97/5
Rate based on 201 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience