YouTubetwitterLinkedInInstagramFacebook Share

Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
28 Surveys

Cadiz bay drive

Surveyed on Apr 12, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shantella has been helping us for about 6 years This is the 3rd move she has helped us with , and each time was amazing and she was so helpful. Wouldn t use anyone else You rock Thanks so much for all your help especially this time around ”

Shantella Williams
I am honored to have you both as clients and very happy everything went well getting you into your new home. Thank you for working with me, time and time again!

Last Maples TRL

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She went above and beyond ”

Legacy Pines Drive

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I cannot PRAISE and express enough my great satisfaction with Ms Williams She is by far the most professional efficient and communicative realtors I have ever used Every encounter was seamless and worthwhile Her home suggestions matches my families needs perfectly Honestly I had a hard time choosing which I liked best I will make sure to utilize her services again for my next home and share her information with all my friends Thank you again for a GREAT job Ms Williams ”

Grosbeak Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shantella is absolutely amazing at her job! ”

Cypress Hollow

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She was fantastic. Very honest, open and patient with us. Her response time was very fast even though we asked a lot of questions. We would highly recommend her. ”

Chriswood Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I had a wonderful experience with Ms. Williams. She actually went over and above what I anticipated. Her constant communication and contact throughout the process was outstanding. She continued to follow up on every detail and made sure that I completely informed from beginning to end. I am certainly recommending her to others as she was recommended to me.”

Bethany Bend Circle

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have personally been involved in hundreds if not thousands of transactions, as an insider, as a broker or, an operator of a title company, and an attorney, and Shantella Williams impressed me from the start with her get-it-done attitude and consummate professionalism. Throughout what turned out to be a very difficult, long, drawn-out sale (due to my own personal situation, not because of her at all), she never wavered, and I can very honestly say that, were it not for Shantella's persistent, honest efforts, and her refusal to give up, this sale would have never happened. Thank you, Shantella! ”

Laurel Rustic Oaks Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shantella was awesome! Very knowledgeable and informative would recommend her to anyone purchasing a home.”

Usonia Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Definitely recommend Shantella like a realtor ! ”

Blue Creek Place

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is my second time working with Shantella and I will again in a heartbeat. First was to help me find an apartment when I first moved to Houston and now a house. Shantella is very efficient and knowledgeable. She is also very patient. We had a very short time and a limited budget to move and she worked diligently to help us find a home. She answered my calls and responded to messages promptly and always so patient when I got frustrated with the whole process. I have recommended Shantella and will continue to do so because she's the best. Thank you Shantella, we love our new home.”

Leestead Court

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shantella was absolutely amazing! As a first-time home seller, I was nervous and worried about the process. Shantella allayed my fears and walked me through every step, all the while providing invaluable insight and advice. And her help didn’t stop there! I needed some minor cosmetic work performed on the house before I could list, but I didn’t have time (or desire) to look for a good contractor. She researched and provided me the names of several highly rated contractors – greatly reducing my stress! She maintained a vigilant watch on market trends and days before listing she advised to increase the list price after she noticed a sudden change in local market values. She worked extremely hard to get me top dollar for my home! Ultimately, I had several competitive offers on my home, one of which was a full price offer. Thanks to Shantella, my home was only on the market 11 days. You cannot go wrong with her as your realtor!! Thank you, Shantella! ”

Greenleaf Ridge Way

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our family are first time home buyers. We immigrated to USA two years ago and did not know that it would be possible to buy a house in such a short period of time and had no understanding of local rules and process. Shantella took a great care of us by understanding our wants and needs, helping us find a house of our dreams, she connected us with local lenders who actually gave us a loan at a very reasonable interest rate, and walked us through the process with great patience and focus. We are highly recommending Shantella and very happy we called her.”

Chesterpoint Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shantella was great to work with. Really made the process much easier for me just by being so good about communication. Thank you!”

Cypresswood Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Sycamore

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shantella was fantastic! She was professional, kind, prompt, good at negotiating, answered all our question with patience and intelligence. I would highly recommend her to anyone.”

Shantella Williams
I enjoyed being your guide on the path to home ownership! I'm delighted to know my methods created a peaceful experience throughout the process. Thank you for your kind acknowledgement and recommendation!
Overall Rating
4.98/5
Rate based on 28 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience