RE/MAX Signature
Client Experience Ratings
“Unfortunately, everything kind of fell apart for our transaction at the end. Our realtor seemed more interested in siding with the seller of the property when there was a dispute, instead of us the buyers . Also, our realtor had a tendency to downplay how much certain fixes to the property would cost. We received quotes ranging from 14K to 17k to remove a post our realtor thought would take 500 to remove. It would ve been nice to have a clearer picture of how much certain renovations would cost. ”
“Buying our first home was a very intimidating process but Charlie Russo was an exemplary real estate agent from start to finish. He went above and beyond to educate us on what to look for in a home. Whenever we had questions he was incredibly communicative and made the home buying process much smoother than we anticipated. ”
“It was a joy to work with Charlie for our real estate requirements. He was very approachable and had attention on every detail. We look forward to working with him again in the future.”
“Charlie s persistence helped us get the house we wanted in a market where we easily could have missed it. My husband and I appreciated his tenacity and continued communication with the seller s agent. Charlie is a pleasure to work with.”
“Tinsley was fantastic to work with. She s incredibly reliable, responsive and has extensive industry knowledge. She also really cares about her clients and treats them like family.”
“Thanks to supply chain issues, we had some action items that were to be completed after closing. There were issues with the seller not completing repairs several months after closing and Tinsley was still there, every step of the way, looking out for our best interest during a sticky situation. Thank you so much Tinsley I couldn t imagine getting through all of that without you.”
“Can t recommend highly enough, from start to finish excellent service ”
“Charlie is nothing short of amazing We tried several agents prior to Charlie, but none of them met the bar. We began to lose faith in Houston s realtors until we interacted with Charlie. We sent an email outlining our expectations for a realtor and Charlie responded promptly and took on the challenge. We relocated to the Houston area from out of state, and we couldn t have done it without Charlie s help. He was there when we couldn t be. He listens and truly values his clients and their wants needs. He makes himself available to his clients any time, day or night. He is an expert in his field, and we truly value his knowledge. We trusted Charlie with everything, and he did not fail us. He went above and beyond us and truly exceeded our expectations. There s no wonder why Charlie s profile picture is a picture of him holding multiple trophies he is the real MVP. We are so grateful to Charlie for helping us find the perfect home. He will forever be our realtor and friend. We highly recommend Charlie to anyone looking for a hardworking and trustworthy agent. ”
“Charlie Russo is absolutely amazing. He is so knowledgeable and such a joy to deal with. He was always willing to explain anything that I had a question about. If I could give more stars, I certainly would. I have had dealings with other realtors and none of them held a candle to him. I will refer others to him if I get the chance. ”
“Charlie is right on top of everything, answers all of your questions, offers great ideas and walks you through the process Great realtor ”
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