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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
31 Surveys

Surveyed on Apr 01, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We needed to complete an estate sale of the home of a relative that passed away, which brings with it a number of stressful factors, including the fact that none of us lived locally. We interviewed a number of agents and in the end, went with Randall Custer due to his professionalism, calming presence, knowledge and our gut instinct. We are thrilled we went with him. He was extremely helpful every step of the way, he made things very smooth and put us at ease during the whole process. He also sold our property at the price we were hoping for in very short order. Our instinct proved to be right as we selected the perfect agent. He is a top notch professional. Thank you Randall.”

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Randall is absolutely incredible! He was very knowledgeable about the area and has deep expertise in the Houston market. Would absolutely recommend him to a friend.”

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 11 months ago
Represented the Buyer
4.91/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.65/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
3.31/5
Start FullStart FullStart FullStar QuarterStar Empty
Competency
3.95/5
Knowledge
2.50/5
Communication
3.15/5
Experience
3.65/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Randall made the selling process easy & seamless. His is professional with extensive market knowledge. We put our full confidence in him. Chooseing Randall as our listing agent was the best decision!”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Randall Custer is knowledgeable and very thorough with our specific property to support the Broker Market Analysis. He went above and beyond our needs while we were out of town. I would definitely recommend him and would use him again.”

Surveyed 1 year ago
Represented the Seller
3.91/5
Start FullStart FullStart FullStar Half-QuarterStar Empty
Competency
3.15/5
Knowledge
2.50/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
4.15/5
Start FullStart FullStart FullStart FullStar Quarter
Competency
4.45/5
Knowledge
5/5
Communication
2.50/5
Experience
4.65/5

Surveyed 1 year ago
Represented the Seller
3.61/5
Start FullStart FullStart FullStar Half-QuarterStar Empty
Competency
3.20/5
Knowledge
3.75/5
Communication
3.75/5
Experience
3.75/5

Surveyed 2 years ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Randall was very friendly and a true professional. Would recommend him to anyone. ”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Randall with our house purchase was excellent. He was patient, accessible, amazingly calm and answered all our questions clearly. I would highly recommend him to others and he’s the only Realtor I would ever use. He’s a consummate professional and his advice was always considered as well as being aware of our needs and wants. ”

Surveyed 2 years ago
Represented the Seller
4.74/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
3.95/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.82/5
Rate based on 31 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.74 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.82 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience