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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
17 Surveys

Courben Circle

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I would give six stars in each category if I could! Rachel went above and beyond during my homebuying process from communicating promptly to clarifying any questions I may have had to viewing the properties. She ensured a seamless transaction from start to finish, and I could not be happier to have chosen her as my realtor.”

Oakmist Cove Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have found Rachel to be one of the most ethical realtors I have ever worth with. In addition to answering the phone at any time of the day, she walked me through all of the paper work processes and procedures to ensure that I understood them. The agent is for her client and I will always recommend her to anyone seeking a home.”

Mooreview Lane

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Deep Forest Drive

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Best and only realtor I hope to have. RACHEL is very knowledgeable in what she does. One thing we loved about her was her patience and concern for a home we decided to choose. We wish more people could be like her to make this world a better place.”

Rachel Hayes
Sid & Judy, it's been such a pleasure working with you. I am happy that we were able to find you a peaceful home in a quiet neighborhood. Hope you can cherish the home and have many fond memories in it. Best regard to you and the family! Rachel

Belmont Legend Court

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am so Satisfied with the service I received from Rachel Hayes until I look forward to working with her again within the next year when I purchase another home. She is WONDERFUL!”

Kashmere Spring Lane

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ms. Hayes was absolutely a pleasure to work with. ??She was very knowledgeable and professional every step of the way. After working with some very selfish and careless realtors, Mrs. Hayes gave me a sense of trust that I had lost with people in this industry. I would highly recommend her to everyone!?? I didn’t just gain a life long realtor yet I gain a friend as well!??”

Jasmine Street

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel is an excellent realtor. This was our 3rd experience with her, as she found us a rental home when we relocated to Texas from Las Vegas, NV, found us a house to purchase last May, and again after that house was flooded during Harvey. She is very patient and worked hard to please both my husband and I on our very different tastes. Our daughters adore Miss Rachel, and she has become a great friend! ”

Barkers Crest Dr

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As a single mother and first time home buyer I wanted a realtor who was knowledgeable of the housing market and school districts, resourceful, assertive and flexible as it relates to showing times. Rachel definitely had them all. Her energy and passion for her craft was inspiring and appreciated. I would definately recommend her to any and everyone and plan to utilize her services again to purchase my next property. #ShesAwesome”

Harte Ct

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Nothing about the sale of my home was easy -- except working with my realtor, Rachel Hayes. It was very stressful buying and selling homes at the same time, but she walked me through the entire process and showed how much she cared for me, as her client. She was firm when needed with my intolerable buyer, honest about what was at stake, timely with all communications, uber professional, thorough with our business transaction, and strategic about how to sell the home. I couldn't have made it without her and can't thank her enough for being there for me through it all. It would be a privilege to refer Rachel to anyone I know. ”

Sundance Dr

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel was very professional. I felt very comfortable with her. She always made herself available if I had questions. I enjoyed working with her and would highly recommend her without reservation. She's good at what she does!”

Scenic Cove Ct

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I'm a first time buyer and I truly had one of the best realtors. Rachel was always available I called her many times after 10p and she answered she went over and above. I will always recommend her to sell or buy homes. ”

Sycamore Valley Dr

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great experience”

Shining Leaf Ct

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel went above and beyond. I am so happy I met her.”

Arbury Ln

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is the best and i will definitely use her for my new home.”

Marston River Ln

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ms. Rachel is very professional and efficient. She provides outstanding customer service overall. ”

Overall Rating
5/5
Rate based on 17 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience