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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
88 Surveys

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel made sure I understood the whole home buying process and it was so seamless buying my home. I remember getting a thorough explanation of all the documents I signed and their purpose before doing so. I went from getting a run down of the buying process on Friday, to submitting an offer on my first choice house on Sunday, to being under contract on Monday! Rachel's knowledge and working relationship with the seller's realtor helped the contract acceptance and option period to go smoothly and before I know it I had closed with keys in hand in a little less than a month.”

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
4.98/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.90/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Bradley was always available to answer any questions and was very aggressive in his marketing techniques to help us sell quickly!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel is an awesome agent, very communicative and with excellent attention to detail. Her local knowledge of the market and ability to quickly understand the buyer's desires are first rate. Would definitely want to work with her again in the future.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Bradley and Rachel Bain was a fantastic experience. They are a great team and did an outstanding job. Bradley ran the lead and was extremely knowledgeable, attentive, and courteous during the entire process; he made us feel like a priority. Bradley was great at explaining each step in a way that helped us understand and feel comfortable as we moved along the process of both buying and selling our homes. We felt he went above and beyond when it came to marketing and sharing our home to get traction. He also knew the right moves to make when it came to pricing our home and negotiating. To sum it up, this team is a 10/10 RECOMMEND!!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
4.83/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.30/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We couldn't have asked for a more amazing experience with this group. Rachel was completely knowledgeable in every area of the home buying process, available for all of our questions, professional yet warm, and very attentive. She found us a home that checked all of our boxes and we are so grateful we had the opportunity to work with her. She was always in communication with us and worked incredibly hard to make our buying process and move (inspections, walk-throughs, etc.) seamless since we were coming from out of town. I will be recommending her to everyone I know!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel was outstanding to work with! After meeting her at an open house, we chose to have her represent us on the buyers side to quickly get an offer in front of the seller. Without her help, I don't know if we would have closed the deal for a house we love. She is very efficient and made the homebuying process easy and enjoyable.”

Surveyed 1 year ago
Represented the Seller
4.98/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.90/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel and her husband are fantastic to work with! They were very helpful and informative and provided everything I needed in a timely basis, highly recommend.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I'm so glad we decided to work with Rachel when purchasing our first home. I texted her on a Friday night and by Saturday morning we were touring our dream home, that afternoon we put in our offer and by Saturday evening it was accepted! Rachel and her team are how we were able to close on our home for so many reasons and months later we are so grateful and happy in our house!”

Overall Rating
4.92/5
Rate based on 88 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.88 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience