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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
148 Surveys

Hill Top Lane

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Leslie was great- she provided me weekly tragic reports and we spoke about every showing in detail ”

Leslie Nichols
Thank you so much. We appreciate your continued trust in us over the years. This made us giggle. We know you meant weekly traffic reports. LOL.

Berwick Manor Court

Surveyed 1 year ago
Represented the Seller
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

“Leslie & Bob have been both my buyer and seller agent over the span of 18 years. Career real estate professionals, innate knowledge of real estate process, extremely trustworthy and communicate with candor. If I move back to Houston area, I will very likely ask Bob & Leslie to be my buyer agent. ”

Ravenhurst Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Bob & Leslie continue to handle any home transaction that I have. The reason is because I can always depend on them to pay attention to the details that I would overlook. They also give me sound logic for all of their suggestions. Their experience is invaluable. Thanks to you both. ”

Leslie Nichols
Thank you! We have enjoyed the many transactions that weve done with you over the years and we appreciate your continued support of Nichols.

Overstreet Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have used Bob and Leslie for the 3rd time now and there is no other team I will use. They know how to go to bat for their clients and know how ensure that the deal you sign for is a fair deal and benefits the client. They treat every customer like family.”

Leslie Nichols
Thank you so much. Bob and I enjoyed working with both of you. We appreciate your trust in Nichols

Diamond Rock Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Bob and Leslie Nichols are extremely knowledgeable, helpful, and go above and beyond to provide their clients with excellent service. They have been our realtors for years and have helped us buy and sell two houses. They are the only realtors in the Houston area I would use. I highly recommend them. ”

Leslie Nichols
Thank you so much. Bob and I enjoyed working with both of you over the years. We appreciate your continued trust in Nichols

Tangle Brush Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Bob and Leslie made what I thought would be a difficult transaction easy. ”

Leslie Nichols
Thank you so much. We enjoyed working with both of you. We appreciate your trust in Nichols

Gold Rush Springs Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Bob and Leslie are reliable, knowledgeable, experienced, great listeners, and friendly. They go the extra mile to help you realize your objectives. The planning and strategy they offer to accomplish your goals is evident in every continuos communication conversations, as needed. Bob and Leslie have become our personal realtors. They have helped us in past sale/purchase home transactions, and Bob and Leslie have everytime delivered outstanding service and results. Thank you Bob and Leslie for becoming our realtors for life.”

Leslie Nichols
Thank you so much. Bob and I appreciate both of you and we look forward to catching up again soon.

Cleobrook Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Bob Nichols was exceptional, he was very professional and knowledgeable throughout the entire process. He kept me up to date throughout the process too. Even took calls later, very late, in evenings when some might not have. When we had doubts he was reassuring and kept us relaxed. I highly recommend him to anyone buying or selling their home.”

Leslie Nichols
Thank you so much. Bob and I enjoyed working with both of you. We appreciate your trust in Nichols & Associates Real Estate.

Northspring Bend Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“An awesome experience in working with Bob and Leslie. Had our goal and best interest in mind from the time we decided to list, staging and all the way until post sale. Very responsive to any/all requests, continual communication/updates, spot on with recommendations and just an awesome couple to do business with. I look forward to working with them again towards our forever home. Thank you so very much for everything.”

Leslie Nichols
Thank you for your kind words. We truly appreciate them and your continued trust in us. We all make an excellent team, time and time again over the years. We look forward to helping you and your friends or family anytime there is a need. It makes our heart sing that we have been able to help you over and over with selling and buying, that is the best testimonial, your continued trust and your referrals. Thank you so much.

Andalusian Dr

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great people to deal with. ”

Leslie Nichols
Y'all are pretty awesome too! We look forward to seeing both of you again soon.

Sagittarius Drive

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Mockingbird Lane

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Westwold Drive

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Bob & Leslie have many years of experience and it shows. They are always willing to provide professional advice and take the time you need to make the right decision and walk you through every step of the way. Our home buying experience was very smooth.”

Leslie Nichols
Thank You. We sincerely appreciate it and we geniely enjoy working with both of you.

Melissa Springs Drive

Surveyed 5 years ago
Represented the Seller
4.50/5
Start FullStart FullStart FullStart FullStar Half
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
4/5

“Took great care of us from start to finish. Had a wealth of experience in all the ins and out of home sale and purchase. A pleasure to work with.”

Leslie Nichols
It’s frustrating to get a 4.5 rating especially when the two categories that you gave us 4’s in were areas that you complimented us on the most. We hit the market 2 months later than planned while you were getting ready and still met expectations. Moving out of state and taking a long vacation made it extremely difficult to communicate and usually when we did talk it was on speaker while you were driving. We gave weekly updates and stayed in constant communication by email.

Hixon Creek Drive

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Bob was great to work with. This was our second transaction with him. He's very prompt and professional, and he gives great advice throughout the entire selling/buying process. ”

Leslie Nichols
Thank you so much for your your kind words. We appreciate your trust in us over the years and look forward to helping you anytime you need us.
Overall Rating
4.98/5
Rate based on 148 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience