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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
23 Surveys

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Laura and Duane are the awesome team, they are fantastic and knowledgeable ! They made the selling process so easy and helped me understand what was happening every step of the way. Laura is always so respectful, friendly ,knowledgeable and down to earth, very professional to work with and always available for home tours, she made so much effort and time to search the house for us. she worked with our busy schedule and willing to work late in the evening to show house to us when become available . Laura is the best agent I ever worked with, I and my husband feel very lucky to get to know and work with her and Duane. I always refer to her to my friends and family who need to buy/sell house. If we ever need to sell our current home, we know exactly who to call when the time comes.”

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Laura went above and beyond and was attentive every step of the way. She was very knowledgable and helpful, especially in staging the home. I highly recommend her and would use her again in a heartbeat.”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“A big thank you to Laura for her time and assisting me with every detail and even in sifting through various offers to see which one we would take. She was always very responsive and let me know what to expect.”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Laura is always very professional, very knowledgeable, and reachable! No matter what question I may had, she always try her best to answer. I’ve had some crazy questions, and she never got tired of me or lost her patience. She is the best realtor I’ve ever dealt with in my life! If for any reason, I purchase again, I’m using Laura!”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was a great experience with Laura and Duane as my realtors. I felt like Laura went above and beyond every expectation I had. Laura was reassuring and helped me with getting me to a great team of lender’s. Laura was there with me every step of the process. I highly recommend Laura and Duane there straight forward and work for you at every step of the process!!”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“What a great selling experience with Laura as our agent!! In every way, she made the sale of our house easy and seamless. Linda and I have nothing but praise for her from first meeting with her about becoming our agent to the closing of the sale. We would recommend her to anyone for the sale of there home.”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Laura is the most knowledgeable realtor I’ve ever come across and this is not my first house, it’s my third! She goes over and beyond to be sure you’re satisfied! ”

Surveyed 3 years ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I happened to bump into Laura while I was searching for houses. It's taken me a whole year and possibly 60-70 houses that I've seen for me to be able to decide on a house finally to make my home. I just loved my interactions with Laura. Laura, simply put, is like a family member who accompanied me for every house visit. She very quickly understood what my wife and I were looking for in a house and was able to guide us through the house hunting experience. She is extremely prompt in communication. She trusts her clients and very easily gains their trust too. Laura was my home expert being the first time I'm buying a house here in the United States. She is very knowledgable and gave me me expert advice on whatever things house related I've asked her for opinions. Laura is an extremely genuine human being. My family loves Laura. All my communications with her were warm and friendly but at the same time she was professional throughout my transaction with her. Thank you Laura for making our home possible.”

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We knew Laura Parks as a friend and neighbor. We felt that it would be easy and pleasant to work with her. Laura Parks worked with us from the beginning till the end. She was attentive to our needs and requirements for the purchase of our new home and the sale of the old one. She stayed in touch with us throughout the process and her advice and suggestions were valuable. ”

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I was living out of State and Laura kept me extremely well informed. She held numerous open houses and we discussed the various offers I received.”

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our house search and purchase with Laura Parks was a very smooth and stress free experience. Laura understood all the needs and criteria we had for a home. She guided us to the right properties. She was patient, honest and very thorough in providing us all the correct information we needed. The house purchase was completed quickly without any unpleasant surprises or hitches. We are very happy with Laura's performance as our agent and we greatly appreciate her advice and patience. Buying a house with Laura Parks was a pleasant experience. I would also like to add that during the period when Laura was away on vacation, Alicia Arroyos did a very good job of taking care of the process in her absence and coordinated well with us and Laura. We would like to thank Ms Arroyos. ”

Surveyed 4 years ago
Represented the Seller
4.65/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.20/5
Knowledge
5/5
Communication
4.40/5
Experience
5/5

“Selected Laura as she lived locally and knew she would keep a regular eye on the property after we moved out. Laura sent us regular bulletins about the number of visits ,offers and open houses. She also guided us with the closing procedure and dealt with our POA. She also sent us all the necessary documents to sign via docsign online as this was the easiest method for us. Laura was a very patient realtor and guided us throughout the selling process. She also kept an eye on the property and notified us of any faults in a timely manner which might affect the sale of the house.”

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Laura Parks helped through every stage of the process providing guidance and intervened on my behalf when needed. Laura Parks knows the area and has contacts that helped prepare the house for listing. Laura Parks has a thorough, detailed, and well-organized marketing strategy.”

Overall Rating
4.96/5
Rate based on 23 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.88 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience