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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
20 Surveys

Forest Lake DR

Surveyed on Mar 21, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly quickly arranged to visit the property, obtain drone video of it and the local area and proceeded to analyze market conditions to pursue potential buyers and related contacts. She timely provided feedback on efforts to sell the property, pricing recommendations as well as reaching out to the property owners association on various items. The sale negotiations were smooth, and the transaction was swiftly completed.”

11th 1/2 ST

Surveyed on Mar 18, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly did a great job She really worked with me to work on my behalf and go after what I was wanting She was willing to go the extra mile and was always friendly and helpful ”

Creek Manor DR

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly came highly recommended and we weren t disappointed. She showed us 2 houses, the first of which we bought. She was knowledgeable of the houses in the area that we were looking at and how this one compared to the others. She helped in determining a fair offer price and worked with the seller rep in an expedient manor to facilitate negotiations. We set a target closing timeframe and she worked diligently with us, sellers, title company and mortgage group toward completing all tasks to meet that timeframe. I appreciated her communication in that she answered the phone when called or called back in short order. Same result when texting. She was frank in her opinion and good at providing options and alternate considerations. Kelly is a very friendly person, easy to talk to and reliable. I recommend her highly. ”

Mickey Way

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly made the process of selling our home very easy. She was always available to answer any questions. It was a pleasure working with her and I highly recommend her for your real estate needs. ”

Paradise Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was amazing! She went above and beyond to make our relocation as smooth as possible. She was knowledgeable and took all of our preferences into consideration, which saved us valuable time. We love our new home and our new friendship with a truly caring agent! She made buying our first home a wonderful experience! We highly recommend her!”

Brightwood Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Drifting Shadows Circle

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We can't say enough good things about Kelly. She made the entire home searching and buying experience a pleasant. It was obvious to us that she was familiar with the communities and provided valuable points for us to consider when deciding on our home offers. Kelly's expertise on the current housing market was invaluable to help us set our expectations as well as advising us when putting together the best offer package together we can to give us our best chances. Kelly is direct, extremely friendly and a professional that every home buyer should have on their corner. ”

Slate Hills Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Edenderry Lane

Surveyed 1 year ago
Represented the Buyer
4.50/5
Start FullStart FullStart FullStart FullStar Half
Competency
4/5
Knowledge
4/5
Communication
5/5
Experience
5/5

Rose Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly is very responsive to requests and has a great knowledge of the Houston area both from personal experience and her large network of clients, friends, family. ”

Wind Song Trail

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We have enjoyed working with Kelly. ”

Creek Manor Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly is an exceptional agent! She went above and beyond the call of duty for my husband and I. We were coming from out-of-state and she gave us her undivided attention so we could find the right home for us in the short amount of time we had. She is persistent and very eager to find the right place for you. I will recommend Kelly Reifel to anyone who is look for excellence and care in finding the right property.”

Barnham Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was great at making the homebuying process more straightforward to me as a first time home buyer. I also really appreciated Kelly's ability to get us house appointments asap, sometimes even the same day which was super helpful considering how competitive the market is right now. I definitely recommend Kelly!”

Road 6615

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly is very Friendly and goes the extra mile, we love her and will use her again if we purchase another home.”

Meadowspring Circle

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly did a great job working for us. She helped us to position and market our house correctly in the market. I felt we could get a hold of her when we needed to and made sure we were aware of everything going on through the process. She grave us a lot of reassurance that everything was going to be okay. Would recommend ”

Overall Rating
4.98/5
Rate based on 20 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience