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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
21 Surveys

Surveyed on Apr 03, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have moved 9 times in my married life. Kelly Griffin is so far superior to all other agents that she really is the sole occupier of a unique category. She was focused only on finding the best way to achieve our objectives and never let our stupidity or her ego get in the way. She always gave us "dead-solid-perfect" advice. If she were a man, I would say she is a Prince among Princes!"”

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 9 months ago
Represented the Seller
4.93/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.70/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Absolutely love Kelly. Easily my favorite realtor I've ever dealt with. I generally have negative bias towards realtors because of my general experience but Kelly is certainly not in that category. I felt comfortable with her work ethic and her moral ethic right away and she is also a wonderful and thoughtful person through and through. Of her qualities as a realtor, she is absolutely elite in communication as well as making clients understand the situation at hand so they can make decisions. I also never felt pushed when she advised us on matters and felt she was really great at deferring to our perspective when needed. 10/10 would transact again with Kelly as I'm sure she's one of the best realtors in town.”

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I would highly recommend Kelly Griffin to anyone interested in purchasing a home. She is extremely knowlegable in the housing market and all of the steps in the buying process. I was confident from start to finish that Kelly would be there to help me in understanding the various reports and requirements along the way.”

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We weren't able to be in the state, let alone the country, and Kelly Griffin guided us through the entire sales process. She has gone above and beyond what is expected of a realtor. We feel confident in the purchase of a home we haven't even physically seen yet based on the guidance Kelly provided. She made sure we knew what was happening every step of the way, personally taking care of details that we were unable to. Communicating with Kelly has been a breeze, even with a nine hour time difference. After the sale, she has continued to assist us with our move ensuring that we have at least one less thing to stress about. We wouldn't hesitate to recommend hiring Kelly as your realtor.”

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly Griffin was amazing! From our first meeting till closing she was always available and in constant communication. She kept us updated of any changes, she answered all our questions and guided us through the whole process. Kelly went above and beyond helping us in the entire home buying process. There were no questions unanswered! she was very knowledgeable, honest and friendly. We will be recommending Kelly Griffin to our friends and family for sure!”

Surveyed 10 months ago
Represented the Buyer
4.69/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
3.75/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“A dream home is not just a big house with lots of space and fancy add ons. It is a place of peace and love that can accommodate all the little big things that make a family blessed: restful evenings after work, game nights, sharing delicious meals, backyard barbecues and beers and many others. Therefore selecting the right home was of outmost importance for us, definitely a difficult decision. Sometimes hard decisions are made easier by special people who come into our lives to help us navigate through. In our particular case that was Kelly. Our family was so lucky to have someone on our side that is extremely knowledgeable and loves her craft as much as she does. The buying process can be daunting, especially for first timers like us. There are so many steps, papers and forms to fill, so many things to look at and keep in mind. Every time we had a question Kelly had answers. She guided us every step of the way and was so patient with us, and our girls. She is our person for any future real estate endeavors and will definitely recommend her to anyone we come across looking for their dream home. Im absolutely convinced she will make it a reality like she did for us. She is truly the best.”

Surveyed 11 months ago
Represented the Seller
2.34/5
Start FullStart FullStar QuarterStar EmptyStar Empty
Competency
2.95/5
Knowledge
1.25/5
Communication
1.90/5
Experience
3.25/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly went above and beyond what I would consider to be the responsibilities of a listing agent. She knew my analytical and logical thinking, and supported it the whole way. It made me so comfortable with the whole process. I would whole-heartedly recommend her for anyone. Thank you so much Kelly!!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was the most professional, insightful, caring and knowledgeable agent we could have asked for. Do not hesitate when considering Kelly. She made every step of the buying process a breeze, while also teaching us several things along the way as this was our first home purchase. Her strategy and persistence within the bidding process is what led to us landing our dream first home. We would recommend Kelly to anyone and will certainly use her again when the time comes for our family. Thank you Kelly!”

Surveyed 1 year ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very helpful. Still answers questions we have well after we purchased.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“No additional content”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly helped us successfully navigate the purchase of our home - she managed our expectations and set us up for success. An extended closing, moving deadlines, and other various roadblocks made this a challenging transaction and Kelly was a phenomenal coach throughout the whole process and truly had our best interest in mind. A+ service and we will recommend Kelly to our friends and family.”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly helped us successfully navigate the sale of our home - she managed our expectations and set us up for success. An extended closing, moving deadlines, and other various roadblocks made this a challenging transaction and Kelly was a phenomenal coach throughout the whole process and truly had our best interest in mind. A+ service and we will recommend Kelly to our friends and family.”

Overall Rating
4.85/5
Rate based on 21 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.80 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.82 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.85 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience