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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
78 Surveys

Surveyed 1 year ago
Represented the Seller
4.91/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.65/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Keith is one of the most knowledable realtors in the Conroe area. He had our house sold within two weeks at an offer above asking price. His office is the gold standard for service and reliability.”

Surveyed 1 year ago
Represented the Seller
4.63/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
3.50/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Keith Robertson is a seasoned professional. He knows his market intensely well, he hustles and has a clear sense for the "human touch" required throughout the ups & downs of home sales/purchases. Keith is a superior closer. He simply gets it done.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Keith and the Top Guns team were great to work with during the home buying process. He made the entire experience fairly simple and pleasant. The Top Guns staff was very helpful, responsive and efficient. I would definitely recommend using Keith for your next property.”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Keith was very knowledgeable of the area and has a lot of experience. Very friendly and personable. He is my next new agent when I need one. Great experience and a "go to" guy in the area!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We would highly recommend Top Guns Realty for anybody looking to buy a home. Keith always responded quickly to our inquires, arranged viewing of homes on our schedule and was quick to point out issues or concerns with the property or neighborhood that we were investigating. There were a couple of homes that we might have purchased and been very disappointed later due to issues that we didn't notice but he did. We never felt that he was rushing us to make a purchase but treated us like friends or family. We are Very pleased with his help, extensive knowledge and patience in this home buying process.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Keith is one of the top agents in the area and his knowledge and expertise are second to none. Keith always demonstrates professionalism and integrity with every interaction.”

Surveyed 2 years ago
Represented the Buyer
4.78/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
4.40/5
Experience
4.90/5

“Keith is very knowledgeable of the Real Estate market. He was VERY organized and prepared for the day of house showings. He pointed out pros and cons of each place — some of which I would not have noticed. All negotiations were handled with ease and professionalism. Keith is a very busy man, but has excellent supporting staff to assist with questions and issues.”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is our second time using Keith Robertson. The guy delivers every time. Excellent work!”

Surveyed 2 years ago
Represented the Seller
4.98/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.90/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“we could not be happier with the results and performance of Keith. He was on the same page as we were before we let him know what we expected out of the house. The pictures and video used to promote the house was just extraordinary. We could not be more impressed with the promotion of the house coordination of the scheduled viewings and all in out sucess of the sale in 9 days on the market. He has a top-notch staff diligently working with you to keep you informed of the process and what to expect in the coming stages. Would defiantly be glad to work with again. Thank you, Keith. You and your staff made this experience easier than buying a car. ”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
4.54/5
Start FullStart FullStart FullStart FullStar Half
Competency
4.50/5
Knowledge
5/5
Communication
3.75/5
Experience
4.90/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Keith and his team have served as buyer’s agents and seller’s agents several times for us. We could not ask for better service. Yolanda was great to work with again. She is incredibly knowledgeable, friendly and professional. ”

Surveyed 2 years ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Knowing the agent's experience is absolutely important, as I have dealt with three in recent years. The others didn’t have Keith’s level of experience in the field and I have grown to appreciate the difference that makes while searching, finding, and then negotiating the next deal. Keith has been patient and understanding of my position and my choice of houses to call home. There’s simply no other alternative for me at this point. The Top Guns team has been superb in every way. They walked me through the process without fault; they know what they’re doing and doing exceptionally well. :)”

Surveyed 3 years ago
Represented the Seller
4.98/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.90/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.95/5
Rate based on 78 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.87 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience