Share

Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
27 Surveys

Malone Street

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jihan demonstrated an impressive knowledge of the local real estate market. She guided me through every step of the process, explaining complex terms and making sure I understood all my options. Her expertise was invaluable in helping me make informed decisions. Her communication was always prompt and clear. I never felt left in the dark during this process, which was incredibly reassuring. When it came to negotiating the deal, Jihan was a true advocate for my interests. She negotiated skillfully on my behalf. Jihan s professionalism, expertise, and commitment to providing top-notch service made the transaction a positive and memorable experience. I wholeheartedly recommend Jihan to anyone in need of a reliable and trustworthy real estate agent.”

Welch House Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jihan is absolutely phenomenal! Very knowledgeable, professional, and her negotiation skills and attention to detail are unmatched. I know with certainty that our home wouldn't have happened without her being here to help us keep everything on track. Jihan worked hard to coordinate with our lender when things weren't going as planned, and was able to help us navigate advocating for ourselves (we're first time buyers) She is very prompt and thorough with communication, including her "Tuesday check-in" emails that gave updates about where we stood with each part of the housing process throughout the entirety of the transaction, so we never had to wonder where something stood. This was priceless for us, as my husband and I were long-distance during our buying process and both needed updates at different times. I will absolutely recommend her to anyone I know that's looking to buy in the Houston area, and she even helped recommend one of her associates for a family member in a different area of Texas. I can't say thank you enough! ”

Judiway

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jihan did an excellent job helping us find our new home. When we settled on new construction, she found a home that met all of our requirements and maintained regular communication with the builder and us throughout the process. Her weekly check-ins via email kept us informed on the status of all parties. We are very pleased with our new home and grateful for her excellent service. ”

Forest Wind Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jihan did a fabulous job with the sell of our home. She gave great suggestions on simple things to do to make it appealing to potential sellers. She thoroughly explained the process and answered all of our questions. She was also great at communicating with us, providing detailed weekly updates and checking in as needed to make sure we were well informed. I would highly recommend her to anyone in the market to sell. ”

Kendall Shay Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Solid realtor that stays on top of the transaction. Love that she has a Tuesday Check-in so that I always felt in the loop. I highly recommend!”

Kendall Shay Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Highly recommend! ”

Inwood Shadows Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Super experience! Very organized and matter of fact with approach. Great communication.”

Splendora Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This woman is an absolute gem. Everyone should be so blessed to have Jihan Wells in their corner when buying or selling a house. I adore her!”

Grovewood Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Olivia View Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I has been a great pleasure working with Jihan. She certainly knows her job and does her best to help you out when you need it. An agent you can trust!”

London Street

Surveyed 3 years ago
Represented the Buyer
4.50/5
Start FullStart FullStart FullStart FullStar Half
Competency
4/5
Knowledge
4/5
Communication
5/5
Experience
5/5

Sherwood Hollow Lane

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Westpark Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

22nd Street

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I'm a first time homebuyer with many unique requests, Jihan came on personal recommendation and I'm so glad I went with her. My requirements led me all over town, through many different price ranges, she was helpful and knowledgeable about each and every location, and never once seemed flustered over my scatter-brain-ness! Every step of the way she was helpful with finding my home, and that was only half of the battle, ran into title, mortgage, and insurance issues, she was helpful in increasing my understanding and helping make sure the process was moving along throughout all of it! ”

Hazel Bay Court

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The best hands down! Thank you for your help every step of the way. Your knowledge, communication and amazing follow up made this the best experience for our family. Thank you for being at the Black Walnut that day with your sign. So happy we met you! ”

Overall Rating
4.98/5
Rate based on 27 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience