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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
231 Surveys

Whitburn TRL

Surveyed on Apr 23, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janelle was on top of every detail through each step - preparing comps, staging, showing, reviewing offers and requested repairs. Her attention to detail ensured a smooth closing in 30 days from staging. This is our second experience with Janelle - 1 purchase and 1 sell. We will seek her out again if we return to Houston. ”

Zacate Creek LN

Surveyed on Apr 06, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Janelle Williams
I appreciate your trust and the opportunity to sell your Bonterra home! Thank you Karin!

Caspian Falls LN

Surveyed on Mar 13, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janelle was a pleasure to work with guiding us to get the most money out of our sale. Would definitely recommend her. ”

Janelle Williams
Thank you for the recommendation. Selling my clients home for the most money possible is definitely a top priority so I'm glad I could make that happen. Highest comp on the street and in your section!! I appreciate your trust in me and helping me get the home ready for market. It certainly paid off!

Fleming Rock LN

Surveyed on Feb 20, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janelle was nothing short of absolutely outstanding Very knowledgable, thoughtful, professional, helpful, and above all- committed to excellence from the moment we discussed having her be our realtor to the moment we closed Janelle gets our highest recommendation 11 10”

Flagman TRL

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janelle is hands down the BEST realtor we have ever worked with. Will continue to work with Janelle on all future transactions ”

Janelle Williams
Thank you so much - it really means a lot to me to have repeat clients! Congrats on the new role in Philly but hope to see you back in TEXAS in a few years! Take Care!!

16th ST

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Janelle Williams
Enjoy City Life!! It was so fun helping you find this property - it fit your needs perfectly!!

Golden Manor DR

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janelle is absolutely the best realtor we ve ever known ”

Janelle Williams
Thank you so very much! I appreciate your trust in me and it was an honor to sell your beautiful home in Bonterra!

Mills Lake CT

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janelle is the perfect example of a professional real estate agent. She is incredibly competent and knowledgeable. She worked quickly and specifically to target our property to qualified, interested buyers. She is definitely the best agent we have ever worked with and I would highly recommend to anyone looking to sell their property. ”

Janelle Williams
I so appreciate the opportunity to collaborate with you to get your home sold (quick!!) I know the experience with your first Realtor was not positive but hopefully I have restored your faith in the real estate industry! Thank you for trusting me and listening to my advice. Wishing you all the best in Indiana. Take Care!

Middleoak Grove LN

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janelle is GREAT Very professional, very focused, a pleasure to work with, knowledgeable, experienced, and great at what she does. Janelle is proactive, patient with us, timely in responses, and very easy to communicate with. It has been a great experience. ”

Stilton Lake LN

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janelle was amazing to work with. Very professional, knowledgeable and was always there to answer questions we may have had. 10 10 ”

Lily Park Lane

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janelle is a fantastic realtor She is astute, knowledgeable, and goes over and above for her clients. She listened to us, took our views into consideration, and gently guided us to make the best decisions. I highly recommend her to anyone that needs a realtor.”

Janelle Williams
Thank you for the kind words. My clients mean the world to me and I always want to keep their best interests at heart. It was a pleasure to help you with this transaction.

Liberty Heights Lane

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janelle was phenomenal throughout the whole process Constantly keeping us up to date with progress and timelines She was expedient in answering any questions or concerns we had even while she was out of the country on vacation An extremely professional and competent realtor who is customer focused throughout the whole process We will definitely be contacting Janelle when we are ready for our next property ”

Smoky Ridge

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janelle was excellent every step of the way You can see how much she values her customers and the effort she puts in all she does From scheduling visits to see houses negotiating prices and through the whole process she was efficient knowledgeable and paid attention to every need and detail She referred us to various sources for services needed such as inspection lenders etc She was present during our inspection which was a great help and support We love our home and our community We highly recommend her Thank you Janelle ”

Janelle Williams
Well thank you!! I feel like I'm the lucky one with you finding a place a CCR! Welcome to the neighborhood and i look forward to a new friendship!

Sullivan Spur Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Janelle Williams
Thank you so much for your truest business and for taking time to send in this survey - I truly appreciate it!

Lakeway Trail Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am very fortunate to get to work with Janelle. She was thorough professional, honest and transparent throughout the process. I got in touch with her after I had not so good experience with my earlier realtor. Janelle has not only made the entire process seamless, but she helped me throughout the process to make better decisions. She always keeps best interest for her client ahead of everything. She closed my house in just couple of weeks in down market with the price I wanted. I would highly recommend her. ”

Janelle Williams
Thank you for trusting me to get your home SOLD! I'm so happy that I could turn this into a positive experience for you. Congrats on closing this chapter and it was my pleasure to help you.
Overall Rating
4.99/5
Rate based on 231 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience