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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
48 Surveys

Bloomhill PL

Surveyed on Mar 09, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was very easy from the beginning to communicate with Janel, she is a great professional and she knows the market really well. She was able to help us in a short period of time and listened to what we wanted. We are very grateful and happy that was able to find us a beautiful home. I will recommend her 100 to all my friends that are looking for a house.”

Five Oaks DR

Surveyed on Mar 05, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We can not speak highly enough of our experience with Janel Yglesias. We were first-time homebuyers with very little knowledge about how to find the right place. We met with a couple of realtors before Janel, but we knew instantly that she was the one for us. She is honest and hands-on and really helped to take the pressure off of us. We never felt uncomfortable, ignored, or clueless. Janel made sure that she educated us with every single detail of our home buying journey. For that, we are for ever grateful We never felt forced to make an offer and when we finally found the one Janel walked us through every step of the negotiations. We had several family members in the past that have worked with Janel and we are so happy we went with their suggestion to hire her. Janel, we can t thank you enough for helping me and my husband find our dream home ”

Chris DR

Surveyed on Feb 05, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Would never think of using anyone else. Janel is the best in Houston. She goes above and beyond and never stops working for you. ”

Daniels LN

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janel made our dream home happen for us We went from maybe one day to a closing table. We were not an easy or a conventional case. She fought for us for 3 months, everyday there was something happening behind the scenes, Janel never called us unless she already had solutions. We have been in Houston s real estate market for 10 years selling or buying , without any doubt Janel is the best agent we ve worked with. We highly and confidently recommend Janel to everyone out there because we know she will fight for you as hard as she did for us Zarina and Phill Wolfe”

Paloma Blanca DR

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janel went above and beyond with me. From the beginning she understood my needs and my goals. Never leaving my side and constantly checking in. She was very communicative and fought for me. I will definitely refer her to friends and family and will be going back to her for the next home purchase. ”

Golden Grain DR

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We are Janel s repeat clients and words cant describe how lucky we are for having her as our most trustworthy realtor and family s dearest friend. Janel never stops learning, she makes sure that we as her clients are always up-to-date, aware of all legal aspects and overall happy with the process. We are honored to be one of Janel s success stories and will be always returning back for any further business. ”

Sweeny Valley DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We recently had the pleasure of working with Janel to purchase a new dream home. From start to finish, it was an absolute pleasure Janel is highly knowledgeable about the local market and made sure we always felt like a priority. At each step in the whole process,Janel came through with her commitment to excellence. Her negotiation skills were first-rate she consistently found ways to get us the best deal possible. Throughout our journey, Janel demonstrated impressive patience and understanding of our situation. Whether I needed additional time for research or require more information on a particular property, she took it all in stride.”

Kiam ST

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janel is a very knowledgeable realtor in Texas, easy to work with, communication and her guidance through this process was great, we would highly recommend her. ”

Lake Sherwood DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janel was so amazing during the process of us purchasing our first home. She was very descriptive and knowledgeable and would always listen to and answer concerns. She made the process so seamless and it was amazing to work with her ”

Gardendale DR

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“One of the best realtors in Houston Janel, is knowledgeable, experienced and an expert negotiator. If you are looking to buy, sell or lease a property I would highly recommend giver her a call. ”

Teal Brook Lane

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Henderson Row Drive

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janel goes above and beyond to make sure you get the best deal Her negotiating skills are outstanding she knows how to push the buttons and get the most from your seller to accommodate your requests We couldn t be happier and plan to continue working with her further ”

Border Cove Circle

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Hazel Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Janel was the best experience I have had with an agent. She goes above and beyond for her clients, shares market insight and makes sure the property shows great. Whether buying or selling, I will definitely use her again!l. Thanks Janel!”

Via Santa Caterina Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Incredible experience with Janel maneuvering us through today's challenging market. High interest rates, increased home prices and higher inventory. Janel was able to work with the seller to get us an unbelievable deal on lowered pricing and interest rate buy-downs. We found a home we absolutely loved and Janel was persistent in negotiations. We have a baby on the way and Janel knew the best communities in the Houston area for our situation. She also has a wealth of knowledge in construction, renovations, builders and mortgage loan markets - the full package. Closing went smooth and Janel was active every step of the process. Great home-buying experience for us! ”

Overall Rating
5/5
Rate based on 48 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience