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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
20 Surveys

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brad was awesome, he is very patient, knowledgeable, professional and goes above and beyond for his clients. He shows up even when he is not obligated to. We spend almost 2 years looking at houses, until we decided we will get new construction, he still showed up for initial showings, helped me with understanding the loans options, even showed up for the walkthrough and blue tape. I really was amazed by his work ethics and care for his clients. I texted him day and night, and when there was a house that we knew it is very low probability of getting he never questioned it and set up the showings and showed up!! He gave me advice on home maintenance too as part of the our buying journey. He is great! He is our and our family agent going forward.”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“James Hammond's personal experience with home DIY projects was valuable. His insight helped us compare properties and select a quality home for our family.”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am serving as Active Duty for the U.S Marines and stationed in CA. Buyers market was super crazy during 2021, a lot of buyers competing each other to get a house. However, that did not stop James Hammond to work and go the extra mile to help me out. James Hammond was always sending me emails with new houses on the market, and every time I picked a House the same day he would go and send me pictures/videos of the house, as well FaceTime so I could point out whatever I wanted to see. He did that for over 6 months with no hesitation, We saw over 100 houses until he got me the house I wanted. I would recommend James Hammond to all my military friends because he understands how hard is it to be away serving our country and trying to buy a house. Also, I am first generation to ever own a home so I did not know anything about it, but James Hammond was there to explain whatever I needed to know to make me feel sure about my decisions. He also always pointed out the things I needed to look in a house to avoid major issues in the future. James Hammond really exceed all expectations, He made my purchase look so easy and was very quick to answer any and all of my questions, He also guided me through the whole process, even after the purchase he still helping me out on how to figure out being a "Home Owner" James Hammond would not stop until you get the house you want. ”

Surveyed 2 years ago
Represented the Seller
4.78/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.10/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 5 years ago
Represented the Buyer
4.35/5
Start FullStart FullStart FullStart FullStar Quarter
Competency
3.75/5
Knowledge
5/5
Communication
3.75/5
Experience
4.90/5

Surveyed 5 years ago
Represented the Seller
4.71/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
3.85/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brad is professional, knowledgeable, patient, honest and a pleasure to work with. ”

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brad exceeded my expectations & made the home-buying process very easy and did all the leg work for me as I'm from California and relocating to Houston Brad went above and beyond!”

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“When we switched realtors our bank started that they sent the information over but since it was a friend our new realtor wouldn’t get back to us by Monday. Brad called us that day and began looking at homes and sending them to us, which was great because there was no lapse in the home search. He stayed within our budget and made sure we were informed on every Home we saw. Brad kept in constant contact with us though the process and when it came to closing he worked on getting us the best possible closing price. We were glad that we were able to be paired with James Brad Hammond and would recommend him.”

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“He is very professional. ”

Surveyed 6 years ago
Represented the Seller
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mr. Brad was friendly and very professional. He was available all the time and was there for us for anything and made the process easy. ”

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mr. Hammond is always professional and encouraging during the process. I have now bought and sold properties with Brad. He goes out of his way to make appointments convenient for me.”

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“At the outset of the sale, Brad came across as a person who is trust worthy when he was introduced to us. Even in our first dealings, he was down to earth, not over promising, and came across as a perfect gentleman. During the sale, Brad proactively did open houses, suggested improvements, managed improvements in my stead and went out of his way in all that he did. It was a very positive experience all the way through. He was always there when called upon, and I could rely on him to do the right thing always. Brad is a wonderful human being who characterisis all good qualities you would expect - very unlike any real estate agent I have met”

Overall Rating
4.90/5
Rate based on 20 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.77 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
4.88 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience