Share

Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
36 Surveys

Imperial Shore DR

Surveyed on Apr 02, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Emma was the best She guided us knowledgeably through the process, answered my texts and phone calls immediately, and was a pleasant, professional agent who gave us great advice. All the paperwork was provided in the most timely fashion, and she took as much time as was necessary to talk me through everything so that I knew what everything meant. Thanks so much, Emma ”

Polk ST

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Wonderful experience with Emma Del Frate. She was professional, informative, and always looking out for my best interests. ”

Chalmers CT

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Emma Del Frate is an amazing Realtor She provides an excellent home buying experience and deeply cares for her clients Thank you Emma.”

Sage RD

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Emma was great She has great knowlege of her business better than some of the other realators. She got my property sold n 3 days and stayed with me to help me find a new place to live. I would and already have recomended her to others ”

Beech ST

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“she was very help full and got things done”

Beech ST

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I delayed selling my property for many years for several reasons one of which was a fear of realators. Real estate is something I don t know. But Emma was great at explaining the process every step of the way. She got my property sold quickly and then helped me find a new place to to live. She s not the type to forget you after the sale. She treated me like I was part of her family. I have the highest recommendations for Emma. If one is looking for a realtor I highly recommend her.”

Portland Street

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Southgate Boulevard

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Uptown Park Boulevard

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent job going above and beyond to help us purchase and close on the property ”

Hawthorne Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Emma del Frate was wonderful. She went so far above and beyond, I can't even list it all here. I inherited a beautiful old house that needed some fundamental work before selling, and Emma connected me with a good, honest, dependable contractor (which alone is worth a lot). From the time I started preparing the house for sale, through the closing date, we had to deal with the City tearing up and replacing the sidewalks, the gas company replacing a line and tearing up the brand-new sidewalk (!!!), then turning off the gas and requiring a person to show up to allow them to turn it on again (giving a window of, "sometime between 8 am and 8 pm"), an outdoor water pipe exploding on Christmas Eve (!!!), and more. I live in a different city, and in all of these situations, Emma showed up to save the day. She met the gas company rep, she met the appraiser, she met the plumber on Christmas Eve and Christmas Day, and she worked with my tenants in the auxiliary unit re gas and water issues. She even opened the house for the piano movers, saving me an extra 3-hour drive each way. The list goes on. I am deeply grateful to Emma for all she did. It was an extremely stressful time for me, and Emma was empathetic while I was in mourning, and helpful throughout the entire months-long process of cleaning out and preparing the house for sale. I highly recommend her.”

Center Court Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Best experience thank you so much Emma you are amazing ”

Commonwealth Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Emma was incredibly helpful throughout the entire process, from initial house-hunting where she quickly picked up on the types of features I desired, to the ultimate negotiation and Closing of the purchase (2 years later due to some personal changes in my life!). A complete pleasure to work with!”

Juniper Creek Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Emma is a fantastic realtor. I enjoyed working with her during my move from North Carolina to Houston. I highly recommend working with Emma. She helped make a very difficult move less stressful.”

Bomar Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is not the first time Emma has helped us find tenants. It is a pleasure working with Emma. She is an excellent communicator and has great instincts. She listens to our concerns and researches any questions we have, always providing legal, acceptable solutions. We are confident our leases are up to Texas standards, something we didn't have/do before Emma came into our lives.”

Bomar Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We truly enjoyed working with Emma! She was very knowledgeable of market trends and worked closely with us to ensure that the property met our needs. She communicated frequently regarding updates and her responses were always timely. We are very satisfied with our new home and look forward to the possibility of working with Emma again in the future!”

Overall Rating
4.97/5
Rate based on 36 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience