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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
402 Surveys

Bonita CRK

Surveyed on Apr 08, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Selling a house can feel like navigating a minefield, especially in today s fast-paced market. Thankfully, we had Houston Elite Properties on our side, and they turned the whole experience into a smooth and successful journey. We d already had a fantastic experience buying a home with them during the peak of the COVID market, so when it came time to sell, they were the clear choice. From the outset, Claire, our lead realtor, impressed us with her clear overview of the selling process. We never had to wait more than a few minutes for a response to our questions, a level of attentiveness that made us feel truly valued throughout the entire process. But Claire wasn t a one-woman show. Behind the scenes, a talented team handled everything from social media marketing to document preparation and scheduling all with the same professionalism and knowledge that Claire exuded. When it came to listing our home, Claire s husband, Kevin, played a crucial role. He didn t just throw out a quick valuation he spent hours with us including a marathon session that stretched past 10 pm to understand our goals and create a realistic, yet ambitious, pricing strategy. It was this dedication that set the stage for our success. Houston Elite Properties doesn t just handle the big stuff they truly sweat the details. Their team offered to lightly stage our home, which added a touch of polish that not all realtors include. Plus, the photographer they partnered with was absolutely top-notch. He even confided in us that he considers them one of the best teams in the area a testament to their commitment to excellence. Flexibility was another huge win. They worked around our busy schedule, seamlessly integrating the listing process into our lives. And when we were finally ready to hit the market, they had everything in place to list the house within hours no delays, just action. Now, let s talk results Even in a market teeming with competition, our house received multip”

Stream Mill LN

Surveyed on Apr 06, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Ambleside Crescent DR

Surveyed on Apr 06, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My second experience working with Claire was as satisfying as the first. She exemplifies patience, kindness, and a keen eye for great opportunities. Despite being out of state, I entrusted everything to Claire, and she handled it all with exceptional diligence. Throughout the process, she maintained consistent communication with us and all parties involved, from the bank and title company to the real estate inspector, buyers, and their realtor. Claire is undoubtedly one of the best professionals I ve worked with. For anyone seeking a reliable, trustworthy, knowledgeable, and friendly realtor, I highly recommend giving Claire Liang a call.”

Delander WAY

Surveyed on Apr 05, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Claire and her team are truly professional and knowledgeable. They put customers first and always try the best to meet their expectations. You won t go wrong with Claire. Highly recommended ”

Mysterium LN

Surveyed on Mar 26, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mia is an absolutely amazing agent It was our very first time buying a house, and she made the entire process smooth and seamless with her utmost professionalism Mia was incredibly thorough and diligent. I enthusiastically recommend her as your go-to home agent ”

Colony Bend LN

Surveyed on Mar 23, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was a pleasure to have Claire and her team to help me to sell my old house. They are very professional, knowledgeable and nice to work with. Claire and her team guided me through the process and made what could have been a stressful process both swift and seamless. I was able to sell the house and complete the closing within one month. I will certainly recommend Claire and her teams to my friends. ”

Wild Plum Thicket LN

Surveyed on Mar 14, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Cannot believe that it has already been the 3rd time that I cooperated with Claire. She and her team has been doing such a phenomenal job on selling houses. Their marketing strategies, negotiation skills, and attention to detail made the whole process easy for me, and I couldn t be happier I chose them to list my property. Additionally, the credit has to go to Laura in Claire s selling team, too, who is one of the best agents with the most respectful manners. No matter how hard the situation goes, she could always keep calm and find the solutions to it, as well as communicating in a detailed and understandable way. I really appreciate their patience and expertise. They really go far beyond than just being a good agent. What s more, they care about their client as a person. I couldn t be more grateful that I met them in my life. If you are looking for someone who could help sell the houses with easing your mind, go for Claire and her team. They are literally THE BEST in Houston ”

Claire Liang
Thank you very much for your trust in working with us again. We are also very happy to have successfully helped you sell your house again. Thank you for your recognition of our work. We will continue to strive for excellence and look forward to our next collaboration.

Weslayan ST

Surveyed on Feb 06, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very serious and responsible, understand customer needs, timely feedback. A 10 10 recommendation”

Claire Liang
Thank you!

Highland Stream CT

Surveyed on Feb 04, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I had the pleasure of working with Nathan, my real estate agent, during my recent relocation from San Francisco to Houston. Nathan s dedication, professionalism, and attention to detail throughout the entire process were truly exceptional. During my initial two-day visit to Houston in December, Nathan demonstrated outstanding commitment by arranging viewings for over 50 properties, ensuring that I had a comprehensive understanding of the local housing market. Despite the tight schedule, Nathan meticulously planned each viewing, optimizing our routes for efficiency and convenience. After finalizing my home selection in person, I returned to San Francisco for three weeks. Throughout this time, Nathan continued to impress me with his proactive approach and thoroughness. He seamlessly handled all communication and coordination with the builder, ensuring that every detail was addressed. Nathan s expertise was particularly evident during the initial walk-through process, where he meticulously inspected the property and facilitated a smooth transition. Additionally, Nathan hired a cost-effective home inspection service, which proved to be invaluable. He thoroughly examined every detail and ensured that any issues found were addressed by the builder before my final walk-through. Upon my return to Houston, Nathan continued to exceed my expectations. He meticulously organized the closing process, ensuring that all necessary paperwork was in order and facilitating a seamless experience. Overall, Nathan s exceptional professionalism, attention to detail, and dedication made my relocation experience stress-free and successful. His proactive approach and willingness to go above and beyond for his clients truly set him apart. I wholeheartedly recommend Nathan to anyone in need of real estate services. Thank you, Nathan, for your outstanding support throughout this process.”

Claire Liang
Thank you so much!

Primrose Springs CT

Surveyed on Feb 01, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The CK team is very professional. When I had some unexpected issues with my home throughout the selling process, they were quick to help me resolve the issues. My house sold successfully. I am very grateful for their service. I will recommend it to my friends. ”

Claire Liang
Thank you so much!

Grants Lake CIR

Surveyed on Feb 01, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very experienced and professional Caring for clients. Fast closing, Super satisfied. ”

Claire Liang
Thank you so much!

Columbia Pines LN

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had experience with quite a few real estate agencts in the past, Claire and her team is definitely the best, first of all, before the listing posted, they did inspection by themselves and came up with a list of repair modifications based on their experience, which easily made the house more attractive, secondly, they are real experts in negotiation when seeking a buyer, they did their best to protect our profit, last but not least, they closely watched the title Transfer process to make sure everything go smoothly which is much better than most of the agents. In summary, we had fantastic experience with Claire and the team, not to mention they re really good at pricing and a lot more, we ll recommend them to any friends who potentially have real estate transactions in Houston Area. ”

Owen Bend DR

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“ Highly recommended for the following reasons: she always prioritizes the interests of the clients. In reality, there is a certain conflict of interest between realtors and clients. From what I know, many realtors struggle to manage this relationship effectively, but she excels at it. She tirelessly took us to view properties, demonstrating exceptional patience. Moreover, she helped us avoid various risks, such as steering clear of large landfills and chemical plants, and identifying houses with potential foundation issues. As a first-time homebuyer, I benefited immensely from her guidance. Additionally, her work is incredibly meticulous. She thoroughly explains each step, paying careful attention to detail. Thanks to her dedication, our process of viewing and purchasing a house went smoothly, as she either resolved or guided us on how to tackle every challenge. Lastly, we thoroughly enjoyed the entire experience, as being with her felt like being with a friend. We are more than willing to recommend her to all our friends looking to buy or rent a house.”

Claire Liang
Thank you so much!

Lacey Oak Meadow DR

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Thank you so much for helping me sell my home. I was blown away by your knowledge and talent for negotiation and I couldn t be more pleased with how things turned out. I am incredibly grateful that I chose you to list my house, the communication and advice was unparalleled to anything I ve experience in the past. The CK team have my business and recommendation for life.”

Claire Liang
Thank you for your trust and recognition of our team. Feel free to contact us for any real estate-related questions and needs.

Ralston Branch WAY

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
5/5
Rate based on 402 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience