Christine Beaulac

Thank you for taking the time to share your feedback. We take pride in our exceptional attention to detail and effective sales strategies, so it's disheartening to learn that we fell short of your expectations. Our primary goal is to provide a great experience for our clients, and we deeply regret any disappointment you may have experienced. We were genuinely surprised by this review, especially considering that our marketing and sales efforts resulted in a full-price offer for your home on the first day. Moreover, we implemented additional strategies that led to the buyers paying over asking price, which is a remarkable achievement, especially in a area where homes typically sit for months with multiple price reductions. Your home sold at the top of the market, despite similar properties selling for substantially less. To ensure your home was presented attractively to potential buyers shopping online, we invested in digital staging for every room, allowing buyers to visualize the property's potential. Additionally, the listing photos used were carefully selected to highlight the best features and included extra details, such as lot size measurements and proximity to local amenities. We made sure to provide descriptive text for each photo to capture any attributes that might not be immediately apparent to buyers by looking at a photo alone. We understand that communication is vital, and we primarily rely on text messaging and email to stay in touch with our clients. Rest assured that we respond promptly to messages, even during non-business hours. However, during the period you were on vacation, we faced delays in hearing back from you, which impacted our ability to progress on certain matters. When comps are provided weeks before the home is ready to list as was in your case, they are subject to change as we get closer to the list date, as recent sales affect the data that we use to price homes. As part of our commitment to keeping you informed about the current market conditions, we make suggestions based on the most recent data to guide our clients effectively. We genuinely care about your satisfaction and success, and our actions are driven by this dedication to provide accurate data. In addition to the points mentioned earlier, I would like to bring to your attention another significant aspect of our services. During the process of preparing your home for sale, we discovered that the builder had provided inaccurate square footage data for your property. Through meticulous examination, we identified an extra 150 square feet that had not been accounted for previously. By rectifying this error and listing your home with the correct square footage, we were able to maximize its value. As a result, you received an additional $22,304.79 in profit. We take pride in our attention to detail, as this discovery was crucial in ensuring you received the full potential value for your property. This is just one example of how our commitment to thoroughness and market knowledge can significantly impact the outcome of a sale. We consistently go the extra mile to uncover opportunities that benefit our clients, and we are pleased that our efforts resulted in a substantial increase in your overall return. Thank you once again for choosing us as your real estate partner. While we acknowledge that we may not have met your expectations in some aspects, we genuinely strive to deliver outstanding service to all our clients. Your feedback is essential to us, and we will use it to improve and ensure that future clients have an even better experience with us. We value your business and hope for an opportunity to work with you again in the future.