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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
58 Surveys

Surveyed on Apr 11, 2024
Represented the Seller
4.46/5
Start FullStart FullStart FullStart FullStar Half
Competency
4.40/5
Knowledge
5/5
Communication
3.75/5
Experience
4.70/5

Surveyed on Apr 11, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have known Carol Marple for over 30 years- we are friends and worked together in the apt. industry. She is amazing!! She is professional, knowledgeable and very thorough- she made the selling of my home, move and transition much less stressful. If you are thinking of moving, buying, or selling - you need to contact Carol Marple!!”

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I know a lot of realtors. A lot. And then some. I decided to work with Carol Marple and, by extension, Gary Greene because of the exceptional character and integrity I have witnessed after serving as a volunteer with Carol over the last few years. There is no one in the Lake Houston area I would consider or refer folks to for home buying or selling needs. The best. Gary Greene is lucky to have Carol. ”

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 8 months ago
Represented the Buyer
4.36/5
Start FullStart FullStart FullStart FullStar Half
Competency
4.30/5
Knowledge
5/5
Communication
3.75/5
Experience
4.40/5

“Hey Carol, Was really great working with you. We did it in a difficult environment but thank you from the bottom of my heart. Couldn't have done it without you. Dr Ben.”

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Have always loved working with Ms. Marple. She does wonderful at her job and knows the market very well. Thank you for always taking the time to help my family with your knowledge and expertise! Love your style and go getter personality willing to always make it happen! Thanks Sha”

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We have known Carol for several years and know she'd do the very best for us in all aspects of this important life event. Hard working, honest, creative and most of all she cares about doing things the right way, not the short way! We could not be happier with her direction and suggestions concerning our specific needs and timing. Carol suggested that the week between the Christmas and New Years was a pretty active week in real estate, so we listened and decided to list our house that coincided with our schedule to be back in town after Christmas. Turns out that it was a perfect time, as we had several showings and wouldn't you know it, we had a solid offer after only a few days! Had only limited opportunity to meet others in Carols office, but they were all very professional and helpful. ! A qualified offer/contract inside of a week...pretty much speaks for itself!”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Worked very well with corporate program. Excellent job with promoting and sale of property in very short time span. Pleasure to work with.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carol is incredible! She is so attentive and gives a Taylor made service to each client. Carol made the trying process of buying a house easy. She even assisted with a problem that arose with loan processor. She is a priceless asset to anyone buying or selling a home.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carol was knowledgeable, organized, and professional. She made our relocation almost stress free. I highly recommend Carol if you are moving to the Houston area!”

Surveyed 1 year ago
Represented the Seller
4.69/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
3.75/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
4.98/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.90/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carol was incredibly helpful with everything. She helped me negotiate the house to well below the seller's asking price, she knows the whole region like the back of her hand, is trustworthy with all of the money handling, and very supportive in making sure I got the contracts. While searching for houses, she was very attentive and was able to recognize the signs of damage in some of the homes we had looked at. She was excellent at accommodating my busy schedule to keep the home buying schedule swift, and I am very grateful to her for that. I cannot thank her enough or recommend her strongly enough- you will see. ”

Overall Rating
4.82/5
Rate based on 58 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.67 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.81 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience