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Client Experience Ratings

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18 Surveys

Avalon Garden LN

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Leonforte DR

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Annie was great She was the property manager at a rental unit we were staying in 2 years and I liked her attentiveness and support throughout that we decided she would be the best fit to help us find a home to purchase. ”

Hidden Creek Drive

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Annie Chen is very knowledgeable in the entire process and guided me in each and every step towards my first home. I can t even imagine buying my first home in USA without Annie.”

Beverlyhill Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Thank you Annie! 3rd Transaction together.”

Salange Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Skyline Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had an excellent experience with Annie. She guided us through the home selling process and helped us stay on top of the documents and schedules for everything. She also guided us to make sure our home looked great and it surely did. She used to live in the Galleria area and her local knowledge helped us move things along quickly. ”

Annie Chen
Thank you for being a great client to work with throughout the process. Sure makes a Realtors job easier.

Hidalgo Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Annie Chen
Thank you for your perfect score! Looking forward to meeting you in person!

Threadneedle Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Annie is everything you could want in a realtor and more. She listens to your input and makes sound recommendations based on her past experience and extensive research. She is there every step of the way throughout the process and always just a text or phone call away. Buying or selling, Annie is the only realtor I will using going forward.”

Oakland Court

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Annie did the hand holding we needed and guided us along through the buying process. A+++++”

Annie Chen
Thank you Duggal family and always my great pleasure with your family!

Calumet Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She was wonderful to work with. She was knowledgeable and really tried to go above and beyond. I would recommend her to anyone looking to buy a house even in this crazy market. ”

Annie Chen
Thank you very much for your kind words and will always be here when you need any help!

Avalon Garden Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cambrian Park Court

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Annie is the most professional and efficient agent we have ever worked with. Because we are buying a house from a distance (we are in Taiwan), there is a time lag problem. But Annie always made the time difference a minor challenge by adjusting her time. She provided the most accurate market updates with detailed first-hand reports of the homes. Whenever we identified a prospect, Annie always went to the home right away to take pictures and record videos which were promptly sent for us to review. She always added her professional advice, listing the pros and cons for each home to aid in the challenging decision-making process. With each target home, Annie located and coordinated multiple inspection companies to validate the condition and reviewed all the details of each report with us which greatly aided our decision-making process. Annie was very adept during the negotiation phase and ultimately reached our ideal price. When doing international notary service, Annie also helped us with a three-way video session and explained all the signing details of the relevant documents which made us feel at ease. Annie did not stop after the close. She helped us with the utility applications as well as some home remodeling matters. Annie was very enthusiastic to assist us in researching and recommending multiple vendors for quotations, which really helped us expedite things from out of the country. Annie is worthy of 6-star rating. Without a doubt, we will entrust Annie with any future real estate transactions and will recommend her to all of our friends. ”

Kirkshaw Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Me. Chen was available at any time we needed and was extremely helpful with doing virtual house viewings during covid. She narrowed down available homes with the criteria provided and guided on locations she felt worked for us. She negotiated well for us and was very involved in the inspection. She caught a couple things that could have held up the buying of the house with paperwork. Overall, extremely happy with her work and help. ”

Annie Chen
I am thankful to have you back in Houston again and greatly appreciate you trusting me with such an important decision. I know you had multiple options and I am honored. If there is ever anything I can do, personally or professionally, never hesitate to ask.

Main Street

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Rose Hollow Lane

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Annie was professional, friendly, and guided us in making decisions on best interests, not just emotions. I would work with her again and recommend her.”

Overall Rating
4.96/5
Rate based on 18 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience