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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
56 Surveys

Dolores ST

Surveyed on Mar 25, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ann is the best, there were 3 offers and we got the contract.”

Ann Marie Russo
Thank you Steve! It's clients like you who make me love what I do. Thanks for using my services again

Enchanted Isle DR

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ann has been an excellent Real Estate Agent in the so far two times that I have used her, once for selling and once for buying. Ann is very responsive, always makes herself available to go look at houses or do whatever is needed, knows her stuff, and makes the experience fun with her engaging personality. You can tell Ann likes what she does I would recommend Ann to my friends and family who are in the market to buy or sell As a matter of fact, Ann just helped me find and buy a beautiful house, which was exactly what I was looking for, and next she will help me sell my current house. I believe having a great Agent like Ann, who looks out for your best interests, is a must when dealing with Real Estate. Thank you Ann Jrt”

Pleasant Cove Court

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have worked with Ann for many many years and will continue to use her as my realtor for any future homes She is very knowledgeable honest and easy to work with I have a hectic work schedule and she was ready to take me house shopping at the drop of a hat After helping with a few homes she became my friend That s how much I liked her She sa treasure ”

Northern Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Highly Recommend without hesitation”

Ann Marie Russo
Thank you!! It was great working with you!

Croes Drive

Surveyed 1 year ago
Represented the Seller
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5

Tumlinson Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ann is very responsive. She is always ready to answer and questions or address any concerns. She showed up for all the key moments making sure the process was very smooth.”

Buccaneer Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ann knew the market, explained the process clearly and completely, provided good advice, and made herself available as often and whenever needed. Most importantly, she went out of her way to make sure I was aware of all the process details as I needed to know them, then followed up and made sure they were completed on time and with minimal hassle to me -- including the inevitable 3rd party transactions, even in this crazy market.”

Bayou Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ann is a wonderful, friendly, kind, generous, and honest person. She knows the market very well, and most importantly tells you what she knows, and is unafraid to tell you what she doesn't know. Then she always goes above and beyond to find an answer for something you need. Oh, if only all real estate agents were like Ann...”

Cortona Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My experience with Ann was fantastic. Her knowledge, expertise and customer service were second to none. ”

Colony Lake Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Type some comments, if you want…”

Clippers Square

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ann is the nicest person to work with when buying a house. She was the realtor for my son, when he bought a house and I contacted her when it was my turn to buy a Condo in Houston. She is competent and knowledgable of the market and the process. We needed to work remotely to close and everything was perfectly executed. Most of all Ann is attentive and considerate with her clients and makes the experience of buying a house seem effortless. It was a pleasure working with Ann Russo and I will highly recommend her to anyone looking for housing in the Houston area. ”

Ann Marie Russo
Thank you for the compliments Svetla! It has been a pleasure working with both of you and I look forward to continuing to do so.

Gemini Street

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ann was great to work with and went the extra mile in my selling of my home. Would definitely recommend her as competent realtor to others!!”

Ann Marie Russo
Thank you George. It’s been a pleasure working with you.

Sorrelwood Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ann was absolutely fantastic. Did great work accommodating our schedule and making everything happen as efficient as possible. Extremely knowledgeable and helpful. She was always available when needed.”

Ann Marie Russo
It was a pleasure working with you!!

Gemini Street

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Gemini Street

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“we've been searching for a couple years - she never gave up & found a jewel!”

Ann Marie Russo
I knew if we kept looking, something would come up!! Thanks for having patience.
Overall Rating
4.90/5
Rate based on 56 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.86 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.88 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience