Buyer Feedback

Transaction Details

Congratulations to Laura Santoli-Monro for receiving a 5 star from the Buyer on this transaction.
Survey On Mar 20, 2018

Transaction Rating

5 Out of 5.0
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Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

Norman A
Comment received on Mar 20, 2018

“Laura was exceptional. She took time to question me and narrow me in on several properties. She clearly understood what I was looking for and she made the process easy. Her response to the terms and to the contract and agreements was exceptional. I highly recommend Laura based on her professionalism and exceptional response to the process and to understanding my real estate needs.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Laura Santoli-Monro
  (936) 672-5524
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One Property Grp
618 Fish Crk Thoroughfare S100,
Montgomery, TX 77316

Overall Rating

4.95/5
37 surveys
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Contact Agent
Laura Santoli-Monro
One Property Grp
(936) 672-5524
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