Seller Feedback

Transaction Details

Congratulations to Kimberly Scott for receiving a 5 star from the Seller on this transaction.
Survey On Mar 04, 2016

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller Comment

“Asfirst time home buyers and new Texas transplants, we were very nervous about our purchase. Kim was patient with us and helped pick an area that was a great commute to my husband's job and excellent for resale value. Even after the sale, she checked in periodically to see how we were doing. When it was time to put our house on the market, she was definitely my first call. She gave excellent pointers on how to stage the home and was attentive through every step of the process. Thanks to her, our house was only on the market for three days. I wish I could have brought her to Maryland to help with our purchase here. She is an excellent realtor and I am grateful for USAA for introducing her to us.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Kimberly Scott
  (832) 244-1652
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JLA Realty
5332 FM 1960 East Suite C,
Humble, TX 77346

Overall Rating

4.91/5
117 surveys
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Contact Agent
Kimberly Scott
JLA Realty
(832) 244-1652
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