How do you ask your clients to do a survey on the HAR page?

Status: Open
Sep 28, 2022 Views1,304 Answer a Question

About 1 year ago
I am always trying to make sure that I provide quality service to any prospects that come my way in hopes of turning them into satisfied clients. Once they have closed on their home or completed their real estate dealings with me, I do tell them about the survey. I remind them that they will receive a survey in regards to my performance and their overall experience of using me as their realtor and I ask them to remember to complete the survey for me. If the survey comes to me in an email as incomplete, I submit their email address to HAR so HAR can directly send them the survey again for completion. It is always a wonderful feeling to complete a deal and to have happy people afterwards.
About 1 year ago
Log into your HAR member portal, Click on Tools, Click on Rating and Reviews, Click on client experience Rating, Under Rating detail (transaction) click send or resend, fill out your client email for the transaction you have done. The system will email your client to ask for 5 stars survey. When your client completed the survey, you should get a notification email. To publish it .. in your member portal, click tools, Click on Rating and Reviews, Click on client experience Rating, Under Rating detail (transaction) click Publish. *** Make sure in Opt-in & Preference you choose option; Opt-In to the HAR Client Experience Rating (Show ratings on HAR.com)Opt-In to the HAR Client Experience Rating (Show ratings on HAR.com)
About 1 year ago
Hi Alicia, realtors post to the realtors-only section if you want a quick response. If you go to the members only portal, click on mls on the left side, then click on mls, then my listings then click on sold listings, find the . Find the listing and click on action then client rating. you should be able to send to your client's email from there.
Disclaimer: Answers provided are just opinions and should not be accepted as advice.
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