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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
44 Surveys

Ripple Creek Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Penny is a consummate professional. She expertly guided us through the process of selling our home. Penny’s knowledge of the market gave us an advantage, while here grace and kindness made the whole experience enjoyable. ”

Fountain View Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Penny was incredible and treated me like family. She was so cooperative and supportive and always had my best interest at heart. She went over and beyond in every area. Her calm and positive style made all the difference through moments in the process that were stressful. Most importantly she made it clear that my needs and best interest were always her first priority. ”

Woodway Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Penny guided me through the process of both buying a new home and selling my current home. I met her seven years ago at a walk in open house and was able to have her guide me through the process. I felt fortunate she was still in a position to help me again. She is not only professional and experienced but treated me like family. In fact she also helped my daughter buy her first home and made this possible by sending letters to everyone in the building she was interested in to see if someone might be willing to sell. She is an agent who goes above and beyond what you would expect. Her calm demeanor and positive attitude made the process go swiftly and with ease. I always knew she had my best interest at heart and was such an incredible advocate. No matter the circumstances she had advice, contacts and was extremely helpful in every area of the process. Certainly Penny is an experienced agent you can count on. ”

Norma Street

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Penny did a great job finding me my condo - she wrote letters to everyone in the building to find someone who might be willing to sell. Otherwise, I wouldn't have been able to buy in the building and would've just ended up renting. Very thankful that she found me my home!”

Penny Richey
Thank you for your kind remarks Sarah. I was happy to help you with my "Dream Home Finder" program that I find unlisted homes where you want to live when only stale or no listing leftover. I'm so happy we were able to find you the home that you were looking for. I appreciate your business.

Portsmouth Avenue

Surveyed 3 years ago
Represented the Seller
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
4/5
Knowledge
4/5
Communication
4/5
Experience
4/5

“Overall pleased with service provided. Some miscommunications at times, but on balance everything was handled satisfactorily. Closing went smoothly and efficiently. ”

Braeswood Boulevard

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Penny Richey
Thank you so much for your support. It is very important me that I have been helpful and supportive for you. You are very important to me and I'm always here to help.

Nantucket Drive

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Penny knows the Houston housing market. She is professional, knowledgeable, and pleasant. I have confidence in her skills and abilities. Penny and I worked together as a team. She made a point to listen to my needs, concerns, and suggestions. I highly recommend Penny and I would happily work with her again. ”

Penny Richey
Thank you Sue. It was a pleasure working with you as you understood and were so decisive in making the right decisions. We made a good team and were able to fulfill your criteria in a very timely manner. Wishing you every happiness in your new life.

Linea Del Pino Street

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

San Felipe Street

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She’s the best realtor you could ask for!”

French Village Drive

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Mcduffie Street

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Penny Richey
Thank you for giving me the 5-star rating and I always endeavor to offer a 5-star experience by making the process as smooth and non-stressful as possible. It’s always a pleasure working with you and your family. Sincerely Penny Richey

San Felipe St facing Nantucket

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Penny Richey did a fantastic job for me...selling my house & finding a condominium unit for me. She is a competent & caring realtor. I highly recommend her to anyone wanting to sell or buy a home. Carla Kay ”

Mcduffie St

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We have used Penny Richey for all of our real estate needs for the past 8 years. She has always provided us with incredible service.”

Mcduffie St

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Rosa Del Villa Ct

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She was the best and went extra mile. ”

Overall Rating
4.84/5
Rate based on 44 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.80 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.84 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.84 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience