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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
482 Surveys

Rustling Pines ST

Surveyed on Jan 29, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jill was very attentive to our questions and provided prompt and thorough answers. She explained things and allowed us to make the final decisions that were best given our family s situation. She understood our circumstances and worked to fulfill our needs and expectations. Definitely recommend her and her team to assist in your home buying selling experience.”

Rolling Rock ST

Surveyed on Jan 08, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shanelle was amazing. She is very knowledgeable and caring. We could not have asked for a better experience.”

Cedar Elm WAY

Surveyed on Jan 03, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cedar Elm WAY

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Amber Mist LN

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Parkland Xing

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jill knew what we were looking for and found us the comparable home. We love it ”

Alton Springs DR

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Glenway DR

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lost Fable LN

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“From the first day I spoke to Nikki, the experience we had was nothing less than outstanding. She was incredible from beginning to end. We feel we ve made a friend for life. We would highly recommend her and anyone from the Jill Smith team. Everyone was great to work with.”

Royal Ann WAY

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Meadow Estates Lane

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Alane Avila is our realtor and she is nothing short of amazing. From the very beginning, she stayed in constant communication with us. She had an answer for every single question we had. She is extremely knowledgeable of the area that we chose to buy in. She gave us tips on home improvements, and even recommended people for various projects. We moved to Texas from New York. Alane was patient with us throughout this experience. She made us feel like she was buying a house with us. If she saw anything wrong or had a concern about a property, she pointed it out immediately. She cared about the quality of the home we chose and not just getting us to buy. We loved everything about her. She made our first home buying experience very warm and welcoming. We feel great about being residents here in Cypress and Alane is to thank for it. She is know apart of our family. She even knows me as Chief which is my family nickname .”

Drifting Rose CIR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent though out the process”

High Knoll Lane

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Open Shore Drive

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shana was our realtor and she was phenomenal She was personable tentative to our needs she was patient and was there every step of the way in the process I would recommend her and Jill Smith ”

Gentle Stone Drive

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great service Thank you Jill”

Overall Rating
4.90/5
Rate based on 482 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.88 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience