LinkedInFacebook Share

Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
107 Surveys

Summer Shower CT

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi is the realtor everyone deserves in order to obtain your home goals because being her client felt like being family ”

Suffolk Drive

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Janak Drive

Surveyed 10 months ago
Represented the Buyer
2.25/5
Start FullStart FullStar QuarterStar EmptyStar Empty
Competency
1/5
Knowledge
3/5
Communication
3/5
Experience
2/5

“Was not good at negotiating and sided with the selling agent during negotiations Not knowledgeable enough to know how to structure a deal and negotiate in the best interest of the client Was often late to appointments Did not show up at closing and has never made contact ever since ”

Brandi Wade
This is the only low rating I have gotten in my 12 year career. You received the same high level of service that I provide all of my clients, but were disappointed about something that you failed to communicate. I was successful at negotiating a high end refrigerator of your choice, washer, dryer, blinds, and significant seller concessions for you. Days before closing, you mentioned that you expected a different kind of blinds, I simply said "Had you told me earlier, I would have negotiated the specific blinds you wanted." Nonetheless to remedy the misunderstanding I PAID the builder to upgrade to the blinds you wanted. I'm unsure how you would have known if I was ever late because the builder and I on occasion waited up to 45 mins for you to arrive at scheduled appointments. Lastly, I missed closing because you rescheduled closing at the last minute.

Keystone Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi was a breathe of fresh air! Very knowledgeable and professional. Top tier customer service. Prior to meeting Brandi, I had two realtors and it was a disaster. She handled my situation with care and professionalism. Brandi, is truly a dream come true to a renter like myself. I would highly recommend her to others and the company! Thank you for everything! ”

Westella Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi was amazing. She made the process super easy and her attention to detail was absolutely impeccable. Would definitely recommend her to anyone looking to buy, sell or rent! ”

Harold Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We love Brandi! The only improvement I would suggest is to try and be a bit more affirmative in her advice.”

Sageburrow Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi is very knowledgeable in the market and market practice. She was able to guide us through our first home sell. ”

Haight Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“very knowledgeable about the area we purchased it, the transaction was quick and easy to execute as an out of town buyer.”

Calhoun

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am a repeat client of Brandi. This is our third transaction. She continues to provide excellent customer service. She is exceptionally knowledgeable and a strong advocate for her clients. I will absolutely use Brandi again. ”

Ozark Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent experience. Brandi was very honest and diligent in communicating with us. She made the entire transaction so smooth and pleasant. Highly recommend!!”

Maiden Rose

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi did an awesome job getting the home listed and keep us informed during the process.”

Briar Dale Court

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great agent! Everything was perfect!”

Prairie Dust Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi was so helpful, patient, and knowledgeable through this process. I couldn’t have asked for a better realtor! I’ll be using her for all of my real estate needs going forward! ”

Jasper Cove

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi Downey at Diverse City Realty was very professional and timely with her services and I would recommend her to anyone looking for a referral. GB. ”

Sutton Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi was definitely a trusted advisor throughout the process. Her knowledge of the market and understanding our needs preferences was key to landing the right property. We so appreciate the many ways she went above and beyond for us as out of town buyers.”

Overall Rating
4.89/5
Rate based on 107 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.83 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience